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2828 Plant Street, Rapid City, SD, 57702, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Submitted a payment and got a text that it was received even though it wasn't. Now I got a disconnect notice and can't call to pay cause it's a holiday, I'm also not allowed to pay online with my checking account anymore because they put a "cash only" status on my account after they didn't take the payment I submitted. Tell me how that makes sense? Too bad they're the only option for electric in the area, if there was another competing provider they would be out of business in a week. Disgusting business practices.
Submitted a payment and got a text that it was received even though it wasn't. Now I got a disconnect notice and can't call to pay cause it's a holiday, I'm also not allowed to pay online with my checking account anymore because they put a "cash only" status on my account after they didn't take the payment I submitted. Tell me how that makes sense? Too bad they're the only option for electric in the area, if there was another competing provider they would be out of business in a week. Disgusting business practices.
Joannie Thank you so much for your professionalism, your excellence in customer care, and for helping me with the transfer of ownership! You are amazing!
They wouldn’t allow me to pay someone else’s bill over the phone without an account number.
Black Hills Energy has a 1.9 star rating with 43 reviews.
Black Hills Energy is closed now. It will open tomorrow at 8:00 a.m.
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