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Black Hills Electric Coop

2.0

About this business

Location details

25191 Cooperative Way, Custer, SD, 57730, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.019 reviews
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Just A Person's profile image
Just A Person 
a month ago

Came home to a power outage and when I called to get an estimate on the fix I was not given even a rough timeframe for a fix. 1 star for unreliability in terms of communication. 

Chris Killian's profile image
Chris Killian 
4 months ago

Customer support is very rude and argumentative. 

Corbyn Poirier's profile image
Corbyn Poirier 
5 months ago

The worst electric company I’ve ever had. I had a 1 bed 1 bath apartment. Bill was constantly $140, and I have the AC off most days. I have Black Hills Energy now, way better. I have a 2 bed 2 bath, and I pay $58 at Black Hills Electric. I would stay away from Black Hills Electric Coop at all costs. 

H Flaming's profile image
H Flaming 
7 months ago

Trying to get my electric set up. The lady I spoke to on the phone was either stoned to within an inch of her life or will make everyone with a room temperature IQ sound like a complete genius. The only thing she was capable of was wasting my time. I pity any and all Black Hills Co-op customers who have are forced to interact with such incompetence. But, bravo for monopolies - you don't get to choose your provider! 

Bob Laurenti's profile image
Bob Laurenti 
9 months ago

Customer service here is terrible and ladies at the phones know nothing about how to treat people with respect. 

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Frequently asked questions about Black Hills Electric Coop

How is Black Hills Electric Coop rated?

Black Hills Electric Coop has a 2 star rating with 19 reviews. 

When is Black Hills Electric Coop open?

Black Hills Electric Coop is closed now. It will open tomorrow at 9:00 a.m. 

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