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Black Hat Chimney & Fireplace
- Home Services
- Buffalo, NY
About this business
Location details
3155 Seneca St, Buffalo, NY, 14224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
This company doesn’t even want business, avoid I called after I was referred to them by another chimney company, who worked with them in the past and said they did similar projects. Rather than provide them business, I was stopped by the woman who answered the phone. She was rude, wouldn’t listen to what I needed to have done, and she stopped to correct me on the pronunciation of a name. She told me they don’t do what I was looking for even though their website says they do, and the referral. So what is the point. In the end... read more
What an obnoxious experience. I called this summer to book a chimney cleaning. We booked it, they cancelled before the cleaning. Never reschedule. Now I called to rebook and there are full for the 2025 season. Despite me telling them this, best they can do is add me if someone cancels. They are too busy for you and me. Call elsewhere.
Black Hat had to remove my existing chimney and install a new one. This required (l) demolition and removal of the existing chimney (2) rebuild of the chimney and (3) new mortar, new cultured stone and a cap on the replacement. The workmanship, attention to detail, timeliness, and the ability to answer all my on going questions was great customer care. The project took as long (8 days) as projected. No changes or surprises. I would gladly recommend Black Hat to anyone needing a chimney repair or replacement. The Black Hat cr... read more
Had a chimney fire. They took the doors to “reseal” them, then it took over 4 MONTHS to get the doors back. Then told us they were warped and in order to use the stove we had to put on OVEN MITTS and PULL UP on the hot door while using full body weight to close it. I went to the hardware store and got a washer for the latch. Turns out that’s all it needed to latch properly without risking burning our selves. I’m not a fireplace guy, but I ended up having to fix it myself when the owner BOB said the whole thing needed replace... read more
Frequently asked questions about Black Hat Chimney & Fireplace
How is Black Hat Chimney & Fireplace rated?
Black Hat Chimney & Fireplace has a 4.2 star rating with 75 reviews.
When is Black Hat Chimney & Fireplace open?
Black Hat Chimney & Fireplace is open now. It will close at 5:00 p.m.
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