This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Black Hat Chimney & Fireplace
- Other
- Buffalo, NY
About this business
Location details
3155 Seneca Street, Buffalo, NY, 14224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | 09:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Black Hat had to remove my existing chimney and install a new one. This required (l) demolition and removal of the existing chimney (2) rebuild of the chimney and (3) new mortar, new cultured stone and a cap on the replacement. The workmanship, attention to detail, timeliness, and the ability to answer all my on going questions was great customer care. The project took as long (8 days) as projected. No changes or surprises. I would gladly recommend Black Hat to anyone needing a chimney repair or replacement. The Black Hat cr... read more
Had a chimney fire. They took the doors to “reseal” them, then it took over 4 MONTHS to get the doors back. Then told us they were warped and in order to use the stove we had to put on OVEN MITTS and PULL UP on the hot door while using full body weight to close it. I went to the hardware store and got a washer for the latch. Turns out that’s all it needed to latch properly without risking burning our selves. I’m not a fireplace guy, but I ended up having to fix it myself when the owner BOB said the whole thing needed replace... read more
They installed my fireplace insert a few years ago and I try to have them come out every year to give it a cleaning. It’s been running great although I have to go back lately because my dog chewed up the remote on it. 🤦🏼♂️🫤
A policy of charging a customer 178 dollars to come out for 15 minutes and say they can not help you in any way shape or form is a tough pill to swallow. In all fairness they did explain to me they would charge me for coming out but I was hoping for a little more than nothing. It was kind of laughable to suggest they would return the 178 dollars if I purchased a brand new fireplace with them. Felt like extortion, take from that what you will. Thanks for the quick response Bob, not sure what my family or not knowing that you ... read more
Frequently asked questions about Black Hat Chimney & Fireplace
How is Black Hat Chimney & Fireplace rated?
Black Hat Chimney & Fireplace has a 4.3 star rating with 73 reviews.
When is Black Hat Chimney & Fireplace open?
Black Hat Chimney & Fireplace is open now. It will close at 2:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com