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Black Hat Chimney & Fireplace

4.3

About this business

Location details

3155 Seneca St, Buffalo, NY, 14224, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
Thu08:00 a.m. to 5:00 p.m.
FriClosed
SatClosed
SunClosed
4.378 reviews
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Balls McPhee's profile image
Balls McPhee 
4 days ago

Just spoke with Cheryl about an old fireplace we have and any option to fix it. Texted her some pics and her response was quick. Will use them in the future should we proceed with something new. I appreciate the good service. 

Tom Notaro's profile image
Tom Notaro 
a week ago

I had an issue with my 14-year-old Majestic fireplace and called Black Cat Fireplace & Chimney for some advice. Even though they were not the company that originally installed my fireplace, the technician took the time to listen to what was happening and gave me a simple suggestion to try before spending money on a service call. He suggested gently cleaning the thermocouple with fine sandpaper. When I inspected it, I found quite a bit of flaky corrosion on it, so I carefully cleaned it as he recommended. The fireplace is no... read more

John Osberg's profile image
John Osberg 
5 months ago

Jon D. from Blackhat Fireplace is THE MAN!!! 5 stars, 10/10, A+, two thumbs up. From start to finish, Jon D. was friendly, professional, and extremely informative. He clearly walked me through what he was seeing and doing, which built immediate trust and confidence. Felt like I’ve known Jon D. a lot longer than the time he spent in my home working on this concerning fireplace issue—approachable, trustworthy, and genuinely looking out for my best interest. He gave me real peace of mind during a stressful situation we’ve been ... read more

Joe B's profile image
Joe B 
9 months ago

This company doesn’t even want business, avoid I called after I was referred to them by another chimney company, who worked with them in the past and said they did similar projects. Rather than provide them business, I was stopped by the woman who answered the phone. She was rude, wouldn’t listen to what I needed to have done, and she stopped to correct me on the pronunciation of a name. She told me they don’t do what I was looking for even though their website says they do, and the referral. So what is the point. In the end... read more

Adam Croglia's profile image
Adam Croglia 
a year ago

What an obnoxious experience. I called this summer to book a chimney cleaning. We booked it, they cancelled before the cleaning. Never reschedule. Now I called to rebook and there are full for the 2025 season. Despite me telling them this, best they can do is add me if someone cancels. They are too busy for you and me. Call elsewhere. 

Frequently asked questions about Black Hat Chimney & Fireplace

How is Black Hat Chimney & Fireplace rated?

Black Hat Chimney & Fireplace has a 4.3 star rating with 78 reviews. 

When is Black Hat Chimney & Fireplace open?

Black Hat Chimney & Fireplace is closed now. It will open on Thursday at 8:00 a.m. 

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