Black Diamond Collision's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Black Diamond Collision

4.7

About this business

Automobile collision repair 

Location details

1234 FedEx Dr SW, Conover, NC, 28613, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7152 reviews
Select a rating
Elizabeth Van Alstyne Green's profile image
Elizabeth Van Alstyne Green 
recommend  Recommended
5 years ago

I love these guys. Nate you are the best. gave me everything I could ask for. Nate you cleaned my entire car even my ashtray. I recommend these guys with 20 🌟s 

Jessica Angel Kanipe's profile image
Jessica Angel Kanipe 
recommend  Recommended
6 years ago

Awesome staff and customer service! At my first visit for an estimate, I met with Nathan who was very helpful. He talked me through the estimate and what I could expect. The staff communicated with me during the time they had my car and were always very nice and professional. I was blown away at how great my car looks...they even cleaned the inside!! I highly recommend these guys and will definitely use them again!! 

Cary Massaro's profile image
Cary Massaro 
recommend  Recommended
6 years ago

Ken Boyce is one of the best in the business 

Terry Webster's profile image
Terry Webster 
6 years ago

They are awesome people. They fixed my truck and did a great job putting it back just like it is supposed to be. I was hit in the rear and that caused me to hit the truck in front of me. They did it in a timely manner and I could not be happier to have my truck back 

Business response:

Thank you Terry, Ken, Nathan and our crew here at Black Diamond are honored you chose us for you Auto Collision repairs. 

Sarah Woody's profile image
Sarah Woody 
6 years ago

A man named Kenny was very rude to me for asking questions. Stopped in the middle of my estimate and told me he didn't want to help me. I'm not very familiar with the process of fixing cars so I wanted to ask questions about different things and options, and he got very aggravated by that and bluntly said I don't want to help you or fix your car. I have a very large check to get my car fixed, so money wasn't an issue, I'm still very shocked and upset with the way I was so rudely treated for no good reason. If u don't want to... read more

Business response:

To be fair, you questioned everything during the estimating process and every part you were told you needed by The owner Ken Boyce who has 30 plus years estimating auto collision. You said you did not need. You also failed to disclose your auto insurer had already paid you for your totaled auto. 

Cherie Smith's profile image
Cherie Smith 
recommend  Recommended
6 years ago

great place with friendly people 

Crystal Wesson Prather's profile image
Crystal Wesson Prather 
6 years ago

Hands down, the BEST!!!! �Everyone is friendly, my car looks like new, and was fixed in a timely manner. They also detailed my car inside!! We will definitely be using them in the future if needed. 

Business response:

Thank you so much, it was our pleasure. 

Irene Miller Parker's profile image
Irene Miller Parker 
7 years ago

I can’t say enough good things about Black Diamond. Excellent repair service in more than a reasonable amount of time, and professional , friendly, and courteous staff. I would recommend them to anyone in need of their services. 

Business response:

Thank you so much from Ken and our employees here at Black Diamond Collision. Satisfied customers are the best advertising we can get. 

Targie Fleming's profile image
Targie Fleming 
7 years ago

They have very nice employees and quality work. They get right on your vehicle to get it back to you in a timely matter. 

Frequently asked questions about Black Diamond Collision

How is Black Diamond Collision rated?

Black Diamond Collision has a 4.7 star rating with 152 reviews. 

When is Black Diamond Collision open?

Black Diamond Collision is closed now. It will open tomorrow at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com