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Black Diamond Collision
- Auto Repair
- Conover, NC
About this business
Automobile collision repair
Location details
1234 FedEx Dr SW, Conover, NC, 28613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Just picked up my daughter s Jeep Grand Cherokee. The folks at Black Diamond were professional, courteous, and timely in their repair. Ken was able to find salvage parts for many of the repairs and saved me lots of money. The car looks great!!!!! I give them a very high recommendation.
Just picked up my daughter s Jeep Grand Cherokee. The folks at Black Diamond were professional, courteous, and timely in their repair. Ken was able to find salvage parts for many of the repairs and saved me lots of money. The car looks great!!!!! I give them a very high recommendation.
I had my car repaired by them by the recommendation of my insurance agent, bad idea. Yeah, the staff was somewhat friendly, but I felt "rushed" by them, dropping off my car and picking it back up. In any case, when I got my car back, I immediately noticed several over sprayed areas where the paint became runny and dried, the replaced part did not fit flush with the body line, there was a visible part that was not even replaced that was broken, and the interior of my car had "stains" all over it. Needless to say, I was not ha... read more
My wife had two car accidents in one month. The first we had repaired at Armstrong ford in hickory. HUGE mistake. They did a crappy job, they quoted me one week and it took them three weeks and i had to take it back twice. After the second accident i decided to try Black Diamond and i got the car back today. It is perfect. Absolutely flawless. I couldnt be happier. And it was finished exactly when Ken said it would be. I wont go to any other body shop again. I would recommend them to anyone.
i had my jeep fixed there bad idea there was a werid smell in my car for the next couple of days and two days after i got my car back the part that they supposley fixed cracked with means all they did was bondo it i will necer take another car there.
black diamond did a terrible job on my car...yes they give a warranty but why would i want to take my car back to them time and time again(already went back once) when they should have got the job right the first time. the more i look at my car the more i notice they were not careful and scratched the interior and the greasy hand prints on my head liner just topped it off. they were supposed to have it cleaned because it came with their services but they couldnt get that right either. not only the greasy handprint on the hea... read more
Ive been working with this shop for years now. Ive never walked out of there feeling like theyve done me wrong. He has always taken care of me and Ive always got my car back better than it was before any damage was done. Always professional and friendly. Skeets on the other hand, are the ones to watch out for.
Nancy have you stepped back and considered that the estimate Black Diamond gave you was what they could actually fix your car for or that Nationwide being one of the largest insurers in this State a lower estimate of damages might save you on premiums in the long run? Or is it maybe just a case of not a large enough payout in your Pocket and not a case of your familys safety at all?
I was very unhappy with the insurance estimate they gave me, as the initial estimate was less than half of what two other body shops told me it would take to fix my car. When I argued, he bumped his estimate up by around \$500, but thats still \$200-\$300 less than what it will take to actually fix my car. They are lowballing me to try to please Nationwide, totally looking out for the big client and not me or my familys safety.
Frequently asked questions about Black Diamond Collision
How is Black Diamond Collision rated?
Black Diamond Collision has a 4.7 star rating with 153 reviews.
When is Black Diamond Collision open?
Black Diamond Collision is closed now. It will open on Monday at 8:00 a.m.
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