Black & Associates Insurance

Bill Lutz 

on Google

7 months ago

This company must have forwarded their phones to a WRONG NUMBER. My wife receives calls DAILY and we have NEVER been associated with these people. We don't even sell insurance!!!! My has set up her voicemail stating this but people still continue to call over and over and sometimes leaving some pretty nasty messages 

B Berglund 

on Google

10 months ago

I would rate zero stars if that was an option. It’s almost impossible to get any response from them. It’s a 1 in 20 chance they will answer their phone and zero chance they respond to emails. We have been trying to add a camper to our policy for months. We even stopped at their office during business hours and door was locked. We have been with Black and Assoc for over a decade and it use to be great. Due to such poor service, we will be looking elsewhere 

Marcia Whitaker 

on Google

10 months ago

Absolutely horrible. I also was a client for many years until recently, like everyone else there is no way to get a response from this agent. I switched agents and that’s when I was informed that Black was bought out by an insurance agency that only cares about big commercial clients so if you have personal insurance thru them they no longer want your business and it will not get better Get Out Now.. just wanted to warn others and save you from further grief and frustration. 

Natasha Denison 

on Google

a year ago

Was great at first now I haven't been able to contact anyone for 3 months!! My bill.went up 80$ with no email or phone call as to why. No one will answer my calls or emails. Voicemail is now full. And I cant cancel or stop the automatic payments coming from my bank account. I am beyond frustrated!!!