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BJ's Wholesale Headquarters

1.0

About this business

Location details

25 Research Dr, Westborough, MA, 01582, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
1.011 reviews
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Francis Anthony's profile image
Francis Anthony 
3 months ago

I shop at BJs weekly. In February 2026, BJs had a promotion whereby shoppers who spend $150 or more would receive a $15 coupon which would be credited to their account around mid February. Since my weekly BJ shopping bill is over $150 I qualified for the coupon. On February 14th (Valentine's Day), I logged on to my Bjs account to clip coupons and clipped the $15 coupon. Four days later on February 18th (Ash Wednesday) I went to do my weekly shopping at BJs and the company had rescinded the $15 coupon. The desk person at the ... read more

Chicken-momma's profile image
Chicken-momma 
4 months ago

Tired of this at our lansing store. This man usually brings in 3 large dogs and even some employees are tired of it. Before this picture was taken, both dogs had their noses in food and in the meat cart. The owner did nothing. The employee quickly pulled the car cart away shaking his head. This is a food establishment, not a dog park. Do better BJs!! It's people like this that are making it harder for service dogs!!!! 

Yo Guevara's profile image
Yo Guevara 
2 weeks ago

I strongly advise against using BJ’s delivery service. I placed a $280 grocery order that never arrived. Instead of helping, BJ’s repeatedly pushed me toward DoorDash—even though I didn’t order through DoorDash. Their only “solution” was to wait 3–7 business days for a refund and to place another $280 order while my money was being held. This is unacceptable, especially when the missing order contained essential groceries. BJ’s took my payment but offered no real support or resolution. 

K. D.'s profile image
K. D. 
a month ago

⚠️Accessibility Concerns: EBT Curbside Service System Failure⚠️ We are a household of three disabled adults—one with intellectual disabilities, one cancer survivor with physical limitations, and one with mobility challenges. Only one of us can drive, making curbside service essential for our health and independence. For years, we've encountered a persistent flaw in BJ's EBT system. The monthly limit allows five card updates, but the system frequently malfunctions—often showing we've exhausted our changes before making a si... read more

Joseph Pennacchia's profile image
Joseph Pennacchia 
4 months ago

Horrible recruiting team. If you google why BJs is bad, AI literally tells you it is poor management and lazy employees. I got the runaround in emails and texts to speak to a recruiter, nothing. Complained and reached out to another contact. That contact said to speak to someone else for a different position. Sure enough 18 minutes after writing to a that different recruiter for a different position, it was denied after being reviewed for 2 months. Nice. Definitely retaliation and incompetence. Ask for a supervisor to fix ... read more

Frequently asked questions about BJ's Wholesale Headquarters

How is BJ's Wholesale Headquarters rated?

BJ's Wholesale Headquarters has a 1 star rating with 11 reviews. 

When is BJ's Wholesale Headquarters open?

BJ's Wholesale Headquarters is closed now. It will open at 8:30 a.m. 

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