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BJ's Wholesale Club Tire Center

3.0

About this business

Location details

124 Sunset Blvd, New Castle, DE, 19720, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 7:00 p.m.
3.032 reviews
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Melanie Doran's profile image
Melanie Doran 
on Google
4 months ago

Annoyed. Ordered tires from this location and set up an appointment 5 days before only to arrive and be told that our appointment was cancelled. Was told they tried to call, but never got through, however they did have our email. We actually received a reminder email the day before, so why they didn't cancel via emai is a puzzle. Horrible customer service. 

Joel Flores's profile image
Joel Flores 
on Google
11 months ago

The worst service I’ve ever received, very rude and unprofessional employees there I won’t recommend this place to anyone. I bought my 4 tires, this lazy person didn’t even want to talk or look at me to explain their process all he said was that he will called me when tires get there to be install, they never called me I went there after 2 days and was another rude guy, he told me that I’ll have to make an appointment to install my tires, so I did. They install my tires were installed and this guy got so annoyed when I asked... read more

Anonymous's profile image
Anonymous 
on Google
11 months ago

The worst service I’ve ever received, very rude and unprofessional employees there I won’t recommend this place to anyone. I bought my 4 tires, this lazy person didn’t even want to talk or look at me to explain their process all he said was that he will called me when tires get there to be install, they never called me I went there after 2 days and was another rude guy, he told me that I’ll have to make an appointment to install my tires, so I did. They install my tires were installed and this guy got so annoyed when I asked... read more

jack's profile image
jack 
on Google
a year ago

Dealing with this tire center was one of the most unprofessional experiences I’ve had as an adult for starters I set up an appointment and they said they Called me, asking me to come in earlier when they did not then I said, may I leave my car dropped off here To get picked up the next day because they quoted it for 6 PM that same day and I didn’t have time to wait there they agreed I could have it dropped off for next day pick up. The next day I came with the expectation of having the tires I purchased put on my car then I ... read more

Odelia Adams's profile image
Odelia Adams 
on Google
3 years ago

I purchased tires from the Elsmere store and they have unprofessional attitudes.. please do not have a flat or require service they will absolutely not pick up the phone. I needed to order a tire because my vehicle required run flats. No repair you must replace the tire. Well BJs do not carry the tire in stock must be ordered. I will never purchase tires or buy a car with run flats ever. 

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Frequently asked questions about BJ's Wholesale Club Tire Center

How is BJ's Wholesale Club Tire Center rated?

BJ's Wholesale Club Tire Center has a 3 star rating with 32 reviews. 

When is BJ's Wholesale Club Tire Center open?

BJ's Wholesale Club Tire Center is open now. It will close at 8:00 p.m.  

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