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BJ's Wholesale Club

3.7

About this business

Location details

300 Bellwood Dr, Rochester, NY, 14606, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 7:00 p.m.
3.7323 reviews
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Jake Dakel's profile image
Jake Dakel 
a week ago

I like going to this location instead of henrietta because it’s closer to me and able to get cheap gas on my commute. Save a lot of money buying in bulk too! 

Michael “Mike” Brown's profile image
Michael “Mike” Brown 
a week ago

I went to a self-serve checkout, the receipt printed but was illegible. I informed the clerk, she cleaned it and reprinted it, but it was still not legible. I spoke with someone who had a team leader badge on, they said they're going to put in a call to get it fixed but he didn't seem too interested in closing that checkout until the receipt printer gets fixed. I bought a small appliance and need the receipt to register the product, I am just not sure if the illegible receipt is good enough. 

Marty Walthall's profile image
Marty Walthall 
2 weeks ago

Clean, well stocked. Easy to find an employee to ask questions. Gentleman at the service desk was friendly and helpful. Bathrooms were clean, cashier was pleasant and quick. Lines are long but it's a wholesale store so I didn't expect otherwise. Pricing in my opinion is fair. Carts are readily available and actually work. 

Emilio DiCataldo's profile image
Emilio DiCataldo 
2 weeks ago
Wayne Bansbach's profile image
Wayne Bansbach 
3 weeks ago

I’ve been calling the store for over a half hour now. Someone answered the phone and hung up on me. I tried calling him back several times. No one answered the phone surprise you can stay in business pulling crap like this. I hope corporate reads this and maybe they’ll tell them answer the phone. It’s not rocket science it’s called customer service very poor. Could this be why they’re offering $15 memberships get with the times BJ 

Frequently asked questions about BJ's Wholesale Club

How is BJ's Wholesale Club rated?

BJ's Wholesale Club has a 3.7 star rating with 323 reviews. 

When is BJ's Wholesale Club open?

BJ's Wholesale Club is open now. It will close at 9:00 p.m. 

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