BJ's Wholesale Club

A. Sanon 

on Google

a week ago

Jason is fantastic and Hilarious and super Helpful 

Silpa Martinez 

on Google

2 weeks ago

7/15/2025 @ 7:00pm. This place has been the worse store or employees I ever visited for online orders. . First they will bring you damaged items to your vehicle so I recommend not to trust when doing curbside pickup. Also the customer service representative at night are horrible specially one female that thinks she has the right to speak to people like she is the mom and also hand up the calls on your face when all you want to do is know about an order that hasn’t been pickup and appeared yo be picked. A 4 items order which ... read more

Mora Flores 

on Google

2 weeks ago

I had to exchange diapers that were gifted to me because my baby was allergic to that particular brand. I went to exchange and customer service absolutely refused!! They said it was policy that a receipt was necessary even for an exchange. I couldn't believe it. I went to another location and they exchanged it with no issues at all. I explained what happened at this particular BJs and they said that they were incorrect and that I could have most certainly exchanged the diapers there. It seems that this location makes up thei... read more

Er. Prashant Sharma 

on Google

2 weeks ago

Though I don't like BJs in general over Costco. Costco is way better in terms of their pricing per unit of similar good and of higher quality and also Costco return policy is much better. That is probably why BJs is offering their membership almost for free all the time. This particular location in Kearny is not that I can recommend. The reason being less qualified or not appropriately trained. The BJs systems and procedures are very poor. Returns in particular are difficult to make and cumbersome. You need a receipt to retu... read more