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BJ's Tire Center
- Automotive
- Midlothian, VA
About this business
Location details
12201 Bridgewood Xing Dr, Midlothian, VA, 23112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
I ordered new tires online and made an appointment. I show up at my appointment on time and nobody is at the store. It's literally empty. I call the number and they can't find anyone to come in and install the $1100 set of tires I purchased. I guess they don't want my business. Don't waste your time with this second rate operation and get your tires somewhere else.
These guys are excellent at what they do. They're very conscientiously vehicle. Get yourself an appointment and they'll get you in and out in good time.
I couldn’t tell you how many times I come to the tire center and they are sitting down behind the computers so you can’t see them and I ask for a tire rotation and they say they don’t have the time! A scheduled appointment is arriving in 30 minutes. There are two guys two bays and 30 minutes! I can jack up the truck my self and do it in less than 30 minutes. I drove by 40 minutes later the bays are still empty.
I’ve had the same experience as others are saying. I wish I would’ve read these reviews before I took my car there. Three out of four of my rims/wheels were damaged during installation of my tires. I was told it would take an hour and a half to install them. It took well over four hours. When the guy called me to tell me it would take a little bit longer he said it was because they were so busy in there. There was literally no one in the store the entire time other than myself, I had to search for the employee to find him. T... read more
While the staff is friendly, one staff is expected to change tires, run the front desk, and also refill propane tanks. We have been here well over the allotted hour and a half window. BJs management needs to correct this and atleast have someone in the back and another to run the front desk. Poor management. This will be my last set of tires from here.
Frequently asked questions about BJ's Tire Center
How is BJ's Tire Center rated?
BJ's Tire Center has a 2.4 star rating with 13 reviews.
When is BJ's Tire Center open?
BJ's Tire Center is closed now. It will open at 9:00 a.m.
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