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BJ's Tire Center

1.7

About this business

Location details

8139 Ritchie Hwy, Pasadena, MD, 21122, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
1.715 reviews
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Kayla Johnson's profile image
Kayla Johnson 
on Google
3 weeks ago

Really disappointed in this BJs tire center. On my first visit to order tires the person working the desk was rude and acted like he didn’t want to be there. I was told after ordering the tires and paying for them I would get a call about my tires when they arrived. This never happened. I returned to ask about the status of my order. No one in the building, no one working on cars just an unlocked door and empty lobby. I went to customer service and it took them over 15 minutes to find the dude who took my tire order. He bega... read more

JJ Kenny's profile image
JJ Kenny 
on Google
5 months ago

Do not use any tire where Ray is the “mechanic” Ray is someone who will be replacing your tires and did not align them correctly. After I was told an hour….ended up being over 3 because Ray decided to service another car that came in after. He had an empty garage but was never at the desk. Never answered one of my calls. Avoid Ray if possible 

terry s's profile image
terry s 
on Google
5 months ago

Garbage service, not even an attempt at being friendly, came in and saw no cars in the garage and the mechanic says it will be after the weekend before he can get things done because he “has personal appointments” are you serious?!? 

Bob S's profile image
Bob S 
on Google
7 months ago

Had to make appointment to get new tires installed. First one available was in two weeks. The day before my appointment they called saying they had to cancel my appointment because an employee quit. They suggested I return my tires, get a refund, then buy my tires at a different BJs, which I did. Now, four months later, I have a flat tire. Called Pasadena BJs tire center multiple times over two days but no answer. Got a recording saying to leave a message, which I did. They never returned my call so two days later I called t... read more

JORGE SANCHEZ's profile image
JORGE SANCHEZ 
on Google
10 months ago

My first appointment was a breeze , dropped off my car on time , when I came back to pick it up I had to wait a long time because only one person works there and was bringing old tires to the back of their trailer, he was a good tech don’t get me wrong, it just sucks that corporate only assigned one person during shifts , 8 months after I have a puncture on the side of one tire, since you can’t scheduled a repair online or warranty claim online you have to call but guess what no one answers, I went to the shop and to my surp... read more

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Frequently asked questions about BJ's Tire Center

How is BJ's Tire Center rated?

BJ's Tire Center has a 1.7 star rating with 15 reviews. 

When is BJ's Tire Center open?

BJ's Tire Center is closed now. It will open at 9:00 a.m. 

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