This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
BJ's Tire Center
- Automotive
- Lancaster, PA
About this business
Location details
110 Centerville Rd, Lancaster, PA, 17603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Today, June 14th, I visited BJ's Tire Center around 1:00 PM intending to purchase four tires for my truck. When my wife and I entered the store, an employee approached the counter and, instead of greeting us or asking how he could help, immediately said, "What do you want? What are you looking for?" I remained polite and explained that I was interested in purchasing four tires for my truck. His response was, "Dude, we are booked for the week!" delivered with an attitude that came across as rude and unprofessional. What surpr... read more
The guys working in the tire department are fantastic they earned the 5 stars! The problem is…they also have to work the front desk AND handle all propane sales and fill ups. This has them running all over the place dealing with way too much. Even with that, they still had my tires installed as quickly as they could. Lancaster BJ’s should really look into hiring an additional person to handle the front desk and the propane, so these guys can do their actual jobs and install tires!
I purchased my tires online and made an appointment. Peri had called me the day before bc they had a cancellation, but I kept my same appointment. He told me everything I needed to know. It took an hour. Dealing with Peri was great. He said keep your paperwork in your glove box and call to make appointments for free rotations.
Understaffed, terrible customer service. For whatever reason BJs thought it was a good idea to have the tire center employees in charge of the propane as well. The dumbest shit I’ve ever seen or heard. Constantly getting my tire change pushed back because people come for propane. On top of that the mechanic working there had terrible customer service. I’ve been here for 30 minutes and my car isn’t even up in the air getting its tires changed yet.
Frequently asked questions about BJ's Tire Center
How is BJ's Tire Center rated?
BJ's Tire Center has a 4.3 star rating with 17 reviews.
When is BJ's Tire Center open?
BJ's Tire Center is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com