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BJ's Tire Center
- Tires
- Manchester, CT
About this business
Location details
1046 Tolland Turnpike, Manchester, CT, 06042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Just bought some new all season tires, and I was impressed with the experience. I was helped by Hunter, Alex and Ryan; what an efficient team! Ryan walked me through the whole process and the team got new tires on my car with surprising speed. I did happen into the tire center with no other customers. It was great to see a team work with such professionalism and that takes pride in their work. If you need new tires, I would definitely recommend these folks!
The guys in there are so nice . No pressure to up sale for things you don't need . They don't do alignment so I got a group on at Sears $ 59 all wheels . It ended up being about a hundred dollars cheaper than townfair tire
Customer service was horrendous! They told us they'd call when our tire was in. They did not. Tried calling multiple times for 3 days and no one answered the phone. Finally my husband went there in person. One employee was sitting in the customer lounge on his phone and ignored him. Another one came in from the shop and greeted him in a manner that clearly displayed that my husband was inconveniencing him just by being there. Granted, my husband did not have the receipt but the employee gave him a real hard time about... read more
All around bunch of really good guys. Customer Service is fantastic and they are incredibly communicative. Very glad I went here this time instead of town fair tire. Ordering my tires online was very easy and they were waiting for me to be installed at the location.
Edit: I was very upset that no one was picking up the phone when I was trying to confirm my appointment. It was indeed valid. When I showed up, the guys did an excellent job of putting one my new tires. The service at the tire center itself is great, but I think that BJ's Corporate needs to send after-service feedback emails AFTER the service is done, not before. My bad experience was only due to the corporate part of BJ's.
Frequently asked questions about BJ's Tire Center
How is BJ's Tire Center rated?
BJ's Tire Center has a 3.8 star rating with 78 reviews.
When is BJ's Tire Center open?
BJ's Tire Center is closed now. It will open at 9:00 a.m.
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