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Bitch New York

4.1

About this business

Location details

501-I So. Reino Rd. , #394, Newbury Park, CA, 91320, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.19 reviews
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Tracie M's profile image
Tracie M 
2 years ago

Superb customer service! I had an issue with receiving a discount code and reached out to a representative. I had a very quick response and solution to my issue! I have ordered dog collars from this company a few times over the last couple of years and the collars are excellent quality! I have two English cocker spaniels and they always look adorable in their matching collars! Looking forward to receiving my new shipment! Thank you again for addressing my problem and for handling it in such a quick, efficient manner! 

Danielle M's profile image
Danielle M 
2 years ago

There aren't enough words to accurately describe how amazing the customer service is with this business. I have purchased 2 collars from Bitch New York, and have been so impressed with the service I received. In addition to having one of the best selections of pet accessories anywhere, the company's commitment to taking care of their customers is impeccable. Ashley worked with me to find the perfect collar for my little Betty Lou and was thorough and timely in her follow up with me. Ashley was gracious and patient with my en... read more

Nacho B's profile image
Nacho B 
3 years ago

*********** WEBSITE. Do not even think about getting a credit or your money back after complying with their absurd "return policy" and after paying exorbitant prices for damaged items. 

Diane B's profile image
Diane B 
3 years ago

Ordered two expensive items; a purse type carrier and collar. Great customer service. Worth every penny and love both items. Definitely a cut above. 

Adriana P's profile image
Adriana P 
3 years ago

Such cute outfits! My Bella got shoes and they’re the sweetest things! Thank you! Will return! 

Jasmine L's profile image
Jasmine L 
3 years ago

I love BNY! So much selection and they always have a monthly sale of some sort! Also my dog never looked this pawfect! 100% recommend! 

Uziel P's profile image
Uziel P 
4 years ago

The products are just amazing! They have basically everything that I wanted ???? from carriers to beds. I highly recommend BNY ?? 

Martin T's profile image
Martin T 
4 years ago

OMG So much choices on their website! My coco’s size is a bit awkward, so many dog stores don’t carry enough products that fit her. Long behold, I found Bitch NY, and I couldn’t be happier! The jacket look phenomenal! Thanks so much! Will definitely be back! 

Simla T's profile image
Simla T 
5 years ago

I paid $65 for a dog collar I ordered early December 2020, and we’re few days from February and I have not received it. When I tried to contact the customer service they actually didn’t take responsibility and were pretty mean and rude. After I pressed they said they refunded but even though it’s been 10 days I do not see a refund. Package no show and they lied about the refund. This business is probably either scam or is run by very rude fraud minded people. Do not order! 

Frequently asked questions about Bitch New York

How is Bitch New York rated?

Bitch New York has a 4.1 star rating with 9 reviews. 

When is Bitch New York open?

Bitch New York is closed now. It will open tomorrow at 9:00 a.m. 

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