Birnie Plumbing and Drains

Michael Alexander 

on Google

a week ago

We are newer home owners who don’t know allot and got into an emergency the second day we moved in. We picked this company randomly and I can say I am more thankful than anything to have chosen them. They came out to welland instantly, and Eric and Jon were unbelievably amazing to deal with first. They fixed my emergency fast and efficiently and we’re just great to deal with. The next day they were able to come out again and take care of all other work needed and Charlie was the best and most professional/educated plumber I... read more

Drew G (Drew) 

on Google

3 weeks ago

Called this company for a quote on two simple jobs: • Replace a tub faucet • Install a Vogo shower head For a plumber (or even an apprentice), this should be a 20–30 minute job. Instead: • The plumber showed up hours late. I had to call to find out where he was. • The quote came back at an outrageous $1,019 (see attached). • On top of that, they tried to push a membership plan. • When I called to complain, they didn’t care. This feels dishonest, greedy, and predatory. Hard to believe the 1,199 five-star reviews are genuine... read more

Shannon Korotash 

on Google

2 months ago

Quick search on the internet after discovering we had an overflow of water in our laundry sink. We called Birnie plumbing and had the best customer service and had a plumber at our door within 3 hours. Jacob was an amazing plumber who quickly identified the issue, gave several options and let us choose the best solution for us. We choose the hydro scrub with high pressure water to unclog the pipes. We also got to see video from the main water area in our house to over 100 feet out to the city drain. Jacob was very polite... read more

S Hamilton 

on Google

3 weeks ago

Well, what a day. I noticed my sump pump was working fine, but when it was bringing the water outside to our drain it was spilling over the pipe. I called Birnie’s and within in an hour the most wonderful technician (Jacob D) arrived. I have never met a more helpful, hardworking young man. He explained everything and let me see on the camera where the blockage was. He then quoted me a price, and off to work he went. I want to say this company is outstanding and their employees are top notch. THANK YOU for making an and pleas... read more

Veronica Jandricic 

on Google

a month ago

We had Charlie come to our place to do some work - we needed to fix something related to the main water line as well as install a new sump pump with a battery backup. Charlie was excellent. He explained the process, answered all questions, and showed us progress. The expectations in terms of price and timeline were clearly outlined and agreed upon before any work began which I appreciated. We now have the membership and will be using Charlie again in the future should anything come up!! Highly recommend.