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BioScrip Infusion Services

1.7

About this business

BioScrip, Inc. is the largest independent national provider of infusion and home care management solutions, with approximately 2,200 teammates and nearly 80 service locations across the U.S. BioScrip partners with physicians, hospital systems, payors, pharmaceutical manufacturers and skilled nursing facilities to provide patients access to post-acute care services. BioScrip operates with a commitment to bring customer-focused pharmacy and related healthcare infusion therapy services into the home or alternate-site setting. 

Location details

1760, 337 Turnpike Rd, Southville, MA, 01772, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.725 reviews
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JHB's profile image
JHB 
on Google
2 years ago

I not could agree more with all the negative reviews. I have experienced all of them over the many years of being their respiratory client starting back when it was New England Home Therapies before it became Biocsrip and now Option Care Health. They have hit rock bottom in their responsiveness that was borderline to begin with. They have deployed a ordering/notification system through ResMed that adds another layer to their hands off approach to that, and now you can not even get to talk to a live person at bioscrip. A simp... read more

Pamela Al Jarwani's profile image
Pamela Al Jarwani 
on Google
2 years ago

Horrid company to deal with and wish there were other options for enteral and respiratory supply. Their only saving grace is Stephanie in respiratory!!!! I cannot tell you how many times I can’t get my coordinator on the phone or msgs left to be returned in a timely manner. Do they even hire enough staff or offer competitive wages for skilled staff retention?!?!? No one knows. How many times have I had to reuse an enteral bag that is single use and use pediasure from the store($$$$) to feed my child because they cannot act i... read more

Agnes Murigi's profile image
Agnes Murigi 
on Google
2 years ago

The customer representatives have no courtesy to inform you that you are being transferred or being put onhold. Long wait times that's why I am giving one  

Pamela Al Jarwani's profile image
Pamela Al Jarwani 
on Google
3 years ago

Horrid company to deal with and wish there were other options for enteral and respiratory supply. Their only saving grace is Stephanie in respiratory!!!! I cannot tell you how many times I can’t get my coordinator on the phone or msgs left to be returned in a timely manner. Do they even hire enough staff or offer competitive wages for skilled staff retention?!?!? No one knows. How many times have I had to reuse an enteral bag that is single use and use pediasure from the store($$$$) to feed my child because they cannot act i... read more

christopher strom's profile image
christopher strom 
on Google
3 years ago

Most unresponsive company in the world. all numbers lead to same place and the prompts bring you to circles. Please use somebody else for ur loved one as these people will leave you hanging out to dry. I’ve called 10 days straight and can not reconnected w Ed in southboro No matter what number they give u brings I to same place w prompts that don’t work 

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Frequently asked questions about BioScrip Infusion Services

How is BioScrip Infusion Services rated?

BioScrip Infusion Services has a 1.7 star rating with 25 reviews. 

When is BioScrip Infusion Services open?

BioScrip Infusion Services is closed now. It will open tomorrow at 8:30 a.m. 

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