Bio Reference Laboratories

Jeff McCabe 

on Google

a year ago

The phlebotomy was good no problems. However, they would not work with me in good faith to reduce my balance. I have insurance through Obamacare but the balance came to more than the amount they accept for out of pocket patients. I am being punished for having health insurance. I applied for financial assistance and provided documentation. They went through the motions but no assistance. 

Susan R 

on Google

3 years ago

Appalling. I came in for my semi-annual blood test today. Fourth or 5th time since I moved to Florida 6 years ago. My MD ( next door to lab ) sent in the prescription, as they always do, but front desk would not even check my records. She (receptionist/ phlebotomist) was beyond unprofessional. She was very disinterested and unengaged. She didn’t even pick up her head from her cellphone when I signed in. Could not be bothered…. After this welcoming reception- was I going to let her stick a needle in my arm? Don’t think so. I ... read more

Jenny Rodriguez 

on Google

4 years ago

The representative that answered the phone had no idea on what she was doing. I told her I had a question regarding the results of the tests they had just sent me and her response was that no one in the company is medically trained to answer questions about the results even though they processed the labs. I asked to be transferred to a manager and was told they couldn't and that I need to call the clinic were they got the sample for the test. This is ridiculous the entire back and forth and no one knows what they are doing. 

Paloma Palmore 

on Google

4 years ago

Let’s start with making an appointment on their website for 230pm today and when arrive to the location door is closed and note said “at lunch until 3”. Knock on door as technician was there and after trying VERY hard to ignore my call she comes to the door reinstated the fact that she is at lunch and the app system just makes incorrect random apps which mean nothing. When I asked her to take ownership of their faulty system she said call the 800 number. I DONT CARE!!! Seriously there is poor customer service and then THERE ... read more

Joseph Weinreb 

on Google

5 years ago

Quick and easy blood. Friendly office staff and phlebotomist.