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7900 S Illinois Rte 31, Crystal Lake, IL, 60014, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | Closed | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The bidet itself on the integrated Prodigy model we bought at Costco, worked well for a couple years, but the lid was super chintzy - thin plastic and the product label glue would not come off. Fast forward a couple years and surprise, surprise, the lid broke. Called Bio Bidet and was told the replacement lid was no longer available. No explanation, no direction as to what to do, nothing.
Had mine for less than a year before the plastic hooks that hold the entire seat together broke. Very weak design. The entire thing worked great except those two tiny hooks, and now I have to throw the whole thing away. I contacted the company and was told that since I didn't hoard the receipt from mine months ago, they would not do anything. How many receipts do they really expect me to keep over the course of a year? How many black market toilet seat dealers are out here selling used toilet seats?! Especially ones that bre... read more
Customer service was incredibly kind and helpful in handling a small issue that was my own fault. Very appreciated.
BioBidet 2000 purchased October 19, 2024: I, an older man, chose this product and model based upon reviews and online customer comments. Some stated "using this product made me feel clean like I just took a shower". This was not my experience despite using the highest water pressure and heat settings. Perhaps it's more efficient for frontal use settings for the ladies. If you're especially cost concerned, I wouldn't recommend it.
BioBidet 2000 purchased October 19, 2024: I, an older man, chose this product and model based upon reviews and online customer comments. Some stated "using this product made me feel clean like I just took a shower". This was not my experience despite using the highest water pressure and heat settings. Perhaps it's more efficient for frontal use settings for the ladies. If you're especially cost concerned, I wouldn't recommend it.
Bio Bidet has a 3.3 star rating with 41 reviews.
Bio Bidet is closed now. It will open at 9:00 a.m.
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