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Bio Bidet
- Manufacturing
- Crystal Lake, IL
About this business
Location details
7900 S Illinois Rte 31, Crystal Lake, IL, 60014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
BB2000 bidet purchased in 2025 and it glitched out in 2026. My contractor called customer service, sat on hold 20 minutes until an operator was available and he walked through the issue with them on the phone only to find out that my bidet had to be removed, sent back to the manufacturer so they could repair it and return it. Why should I have to return a $600 toilet seat for repairs after only 1 year???? I don’t use a bidet for luxury, I need it to be clean. Im not happy with this purchase and would NOT recommend it if you ... read more
Bought a BB2000 bidet seat. Just installed it myself. Product was easy, but my one piece Woodbridge toilet was tough due to space behind toilet. Bio Bidet should change plastic bolts to top mounting and fastening. This would make it much easier to install. Our first impression upon use was superb product. I decided to install this seat after returning from Japan and South Korea where even most public toilets have these. Should have bought one long ago!
We bought two seats through Costco in 2020. Both seats stopped working in about 3.5 years from the dates of purchase. Both have got problem with water solenoid. I called company for the repair or part purchase. The answer was we cannot help. Product has been discontinued. $800 now burns to the ground. Terrible quality and terrible product support.
All the 1 star reviews are 100% justified and accurate. I recently made the mistake of buying a bidet from BioBidet and the ordeal of that purchase continues to this day. BioBidet placed a 2nd charge on my credit card for the 1 bidet that I purchased apparently believing that I would not notice 2 charges for the 1 bidet. During both phone calls to them, they denied any knowledge of the 2nd charge and they even did this after I sent them a copy of my bank statement with the 2 same BioBidet charges made on the same day for the... read more
The bidet itself on the integrated Prodigy model we bought at Costco, worked well for a couple years, but the lid was super chintzy - thin plastic and the product label glue would not come off. Fast forward a couple years and surprise, surprise, the lid broke. Called Bio Bidet and was told the replacement lid was no longer available. No explanation, no direction as to what to do, nothing.
Frequently asked questions about Bio Bidet
How is Bio Bidet rated?
Bio Bidet has a 3.2 star rating with 45 reviews.
When is Bio Bidet open?
Bio Bidet is open now. It will close at 5:00 p.m.
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