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Bimini Bay Outfitters Limited

3.7

About this business

Location details

43 McKee Dr, Mahwah, NJ, 07430, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.752 reviews
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Ed Trybulski's profile image
Ed Trybulski 
recommend  Recommended
5 years ago

What great customer service. Called and spoke with Cheryl and she helped me sort out my questions and offered some great suggestions. Very professional, attentive, listened, and knowledgeable. Not often you get great customer service but Cheryl has it going. I have this saying. "Customer service is not a job it's and attitude" . Cheryl Great Job 

Roberto Funes's profile image
Roberto Funes 
recommend  Recommended
5 years ago

Cindy from Bimini Bay was very helpful in getting my tsunami trophy II rod replaced after the tip snapped after surfcasting! I went and got another rod as well (tsunami airwave) and they both function so heavenly. Would definitely buy from them again. 

Nick Menga's profile image
Nick Menga 
5 years ago

I was told my maxel hybrid would be replaced because the handle broke off while seabassing. After numerous unreturned messages to Cindy. I finally emailed the rep. Turns out Cindy’s a liar 🤥 I should be receiving my “repaired reel in the next few days. Anybody wanna buy a garbage reel for cheap?? 

Bill Pentangelo's profile image
Bill Pentangelo 
recommend  Recommended
5 years ago

Broke the tip of my Air Wave Elite 1102M Surf Rod! Called Bimini and Cindy ! went into the warehouse and found one for me that came back from a dealer exhibit. Only charge was for shipping. Now I'm sold on Tsunami products and looking into a 9ft. rod ! TY Bimini and Cindy! Bill P 

Juan Ortega's profile image
Juan Ortega 
recommend  Recommended
5 years ago

fishing gear and rods reels etc 

John Tasso's profile image
John Tasso 
recommend  Recommended
6 years ago

Sent my tsunami reels for service 7day turn around, all seems ok , bails function properly, grinding on retrieve is gone 👍🙂🙏 too cold to toss a few looking forward to warming temps and test run , ... service was NO CHARGE 🤗🤗 thanks very much BIMINI 👍👍👍 

Lawrence Novia's profile image
Lawrence Novia 
6 years ago

stop selling junk reels and replace the junk they do sell 

Bill Kepley's profile image
Bill Kepley 
recommend  Recommended
6 years ago

Thanks Cindy and Bimini Bay for helping me get a broken rod section replaced! I love the product and happy to see the service is just as good! Customer for life, just bought a Tsunami spinning reel to match! 

Michael Miller's profile image
Michael Miller 
recommend  Recommended
6 years ago

Absolutely awesome customer service!!! Sent in a broken rod, and got new one within a week!!!! 

Frequently asked questions about Bimini Bay Outfitters Limited

How is Bimini Bay Outfitters Limited rated?

Bimini Bay Outfitters Limited has a 3.7 star rating with 52 reviews. 

When is Bimini Bay Outfitters Limited open?

Bimini Bay Outfitters Limited is closed now. It will open at 9:00 a.m. 

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