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43 McKee Dr, Mahwah, NJ, 07430, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
What great customer service. Called and spoke with Cheryl and she helped me sort out my questions and offered some great suggestions. Very professional, attentive, listened, and knowledgeable. Not often you get great customer service but Cheryl has it going. I have this saying. "Customer service is not a job it's and attitude" . Cheryl Great Job
Cindy from Bimini Bay was very helpful in getting my tsunami trophy II rod replaced after the tip snapped after surfcasting! I went and got another rod as well (tsunami airwave) and they both function so heavenly. Would definitely buy from them again.
I was told my maxel hybrid would be replaced because the handle broke off while seabassing. After numerous unreturned messages to Cindy. I finally emailed the rep. Turns out Cindy’s a liar 🤥 I should be receiving my “repaired reel in the next few days. Anybody wanna buy a garbage reel for cheap??
Broke the tip of my Air Wave Elite 1102M Surf Rod! Called Bimini and Cindy ! went into the warehouse and found one for me that came back from a dealer exhibit. Only charge was for shipping. Now I'm sold on Tsunami products and looking into a 9ft. rod ! TY Bimini and Cindy! Bill P
fishing gear and rods reels etc
Sent my tsunami reels for service 7day turn around, all seems ok , bails function properly, grinding on retrieve is gone 👍🙂🙏 too cold to toss a few looking forward to warming temps and test run , ... service was NO CHARGE 🤗🤗 thanks very much BIMINI 👍👍👍
stop selling junk reels and replace the junk they do sell
Thanks Cindy and Bimini Bay for helping me get a broken rod section replaced! I love the product and happy to see the service is just as good! Customer for life, just bought a Tsunami spinning reel to match!
Absolutely awesome customer service!!! Sent in a broken rod, and got new one within a week!!!!
Bimini Bay Outfitters Limited has a 3.7 star rating with 52 reviews.
Bimini Bay Outfitters Limited is closed now. It will open at 9:00 a.m.
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