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Bill's Plumbing & Heating has been proudly serving Banff, Canmore, Lake Louise and the Bow Valley since 1985. We are your local plumbing professionals!
200 Hawk Ave #5, Banff, AB, T1L 1B3, Canada
Get directionsAbsolutely terrible. They did not fix our issue and take no responsibility for incomplete work. I tried talking to the manager several times to discuss a solution and I have been hung up on. Instead of solving the problem they threaten to put a lien on my property. I don't understand why anyone would use this company.
⭐⭐⭐⭐⭐ We had a major emergency leak at our investment property with water pouring through the roof. Bill’s Plumbing and Heating came to the rescue immediately. They quickly diagnosed the issue as a problem with the upstairs toilet, which had been improperly installed by the original contractor. Not only did they fix the problem efficiently, but they also inspected the other two bathrooms to ensure everything was properly installed and prevent future issues. The team was quick, polite, and incredibly easy to work with. Their ... read more
Came to do repairs on our bathroom in staff accommodation in Banff. Was storming around the house swearing and being excessively loud when there were people in their rooms trying to rest. When we asked if any of the washrooms were available he rudely replied ‘go behind a tree’. He then left without notifying anyone that the job was done, along with leaving a dirty towel with who knows what on it, in our shower.
I really want to support local business. I called for a simple service request (non emergency) and the person taking calls has no awareness of basic customer service. Explained the reason I need service, said she never has problems like that because she's proactive in her personal plumbing practices (my kitchen sink has a leak). I guess if you aren't as proactive as her you're an idiot...hint guys - this is why your business exists. She then struggled to simply take my phone number and email, asking me to repeat it 4 times b... read more
Kyle was friendly, flexible and a pretty good plumber… well nothing has leaked yet!
Bill's Plumbing & Heating Ltd. has a 4.4 star rating with 27 reviews.
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