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Bill's Lock & Key Shop

4.7

About this business

Welcome to Bill's Lock & Key. We have been serving the Highland Lakes area for over 30 years. With the largest fleet of service vehicles of any locksmith shop in the Highland Lakes area, we can get to you in less time. Looking for new locks for your home or are you trying to find a replacement to match your existing hardware. Come check out the excellent selection of knobs, levers and deadbolts. Don't have what you want? We can get most hardware delivered in a day or two. 

Location details

414 Main St, Marble Falls, TX, 78654, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.783 reviews
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robert.browning.792's profile image
robert.browning.792 
8 years ago

Very rude and unprofessional. Stay away. 

Ruby R.'s profile image
8 years ago

Arrived 20 min after I called on a Saturday by the way. I was in town for a football game and had to leave right after so I was very pleased with the prompt response. Very professional and definitely went above and beyond my expectations. 

Jim T.'s profile image
9 years ago

Just had Mike from Bill's Lock & Key working on locks at our home and we couldn't be happier with the job he did. He was very nice, knowledgeable, and professional. Would definitely this company. JT 

Cliff A.'s profile image
9 years ago

I work at Bill's Lock & Key. We have very few complaints, and when we do, we try to resolve them. There were times when business was so good that we could not turn around and problems occurred. We did have an employee whose behavior was unprofessional and he is no longer with the business. There are also times when cheap, weathered, old locks cause the locksmith many problems, spending hours when the job was expected to take minutes. We take the beating on these problems. The same thing goes for lockouts. The same price is c... read more

Suzanne P.'s profile image
Suzanne P. 
11 years ago

I have had this company to my condo several times over the past few years. They are always helpful and pleasant. The come immediately if it is an emergency. They try to get to you ASAP if it isnt. I have always had excellent service with them. 

Barbara V.'s profile image
Barbara V. 
11 years ago

INCOMPITENT...PITIFUL!!!!!!!!!!!!!!! CALLED THEM FRIDAY & GAVE AN EXTENSIVE DESCRIPTION OF WHAT I WANTED DONE, A BROKEN DOOR LOCK REPAIR & A DEADBOLT PUT ON THE DOOR.MY NAME WAS PUT ON THE BOARD FOR A CALL @9:30AM ON MONDAY TO CONFIRM MY PRESENCE AND THEY WILL BE @ MY HOUSE BETWEEN 10AMTO 10:30AM. MONDAY ROLLS AROUND, 9:30AM GOES BY. NO CALL. I ATTEMPT TO CALL THEM, NO ANSWER. I ATTEMPT SEVERAL TIMES TO CALL THEM . FINALLY, @ 10:45AM SOMEONE FINALLY ANSWERS THE PHONE. HE DID CONFIRM I WAS ON THE BOARD. HE STATES HE HAD SEWER... read more

Frequently asked questions about Bill's Lock & Key Shop

How is Bill's Lock & Key Shop rated?

Bill's Lock & Key Shop has a 4.7 star rating with 83 reviews. 

When is Bill's Lock & Key Shop open?

Bill's Lock & Key Shop is closed now. It will open at 9:00 a.m. 

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