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Bill Smith’s Auto A/C Inc.

4.5

About this business

With over 60 years of service and in its third generation, Specializing in Automotive Air Conditioning and Cooling Systems for decades Bill Smith's Auto & Air is one of the Peninsula's leading Automotive Repair facilities. From maintenance to major repairs, using State of the Art Diagnostic and Service Equipment, Bill Smith's is ready to provide the parts and service you need. 

Location details

11122 Jefferson Ave, Newport News, VA, 23601, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.5410 reviews
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Tom Jett's profile image
Tom Jett 
recommend  Recommended
5 years ago

Have taken all our vechiles to Bill Smiths for well over 10 years now. I keep going back for honest, reliable and friendly and reasonably-priced service. Billy and crew are fantastic! 

Business response:

Thank you for the kind words and great recommendation, Tom! We appreciate your continued loyalty and business. If there is anything else we can do for you give us a call! 

Mark Calhoon's profile image
Mark Calhoon 
recommend  Recommended
6 years ago

Professional staff, clean facility, quick work, and reasonable prices. Can't offer up anything negative. Bill Smith's Auto & Air is the epitome of what a professional repair shop should be. 

John Grady Harris's profile image
John Grady Harris 
recommend  Recommended
6 years ago

I truly appreciate the complete honesty I got today from Jeff and the bill smith crew. They could have easily said I need this or that and taking my money. But the were honest and upfront. Thank you again for outstanding work 

Business response:

Thank you for your business John Grady Harris! 

Anita Payne's profile image
Anita Payne 
recommend  Recommended
6 years ago

Took my vehicle there for first time in Nov. They were honest, fair and very courtesy and nice!! They did the work in good time and provide exceptional customer service. I will go back and recommend to all. 

Greg Veneris's profile image
Greg Veneris 
recommend  Recommended
6 years ago

Great service and top notch work! 

Business response:

Thank you Greg! We hope you will consider us for your future car care! 

Alyssa Leigh Kean's profile image
Alyssa Leigh Kean 
7 years ago

If you could rate 0 stars that’s what I would rate this shop. I went to this shop to have them look at my electrical connections on my AC. After having my truck for 8 hours they call me up to say it’s my compressor which would cost 1700. Now I know a little bit about cars and am not stupid. I had taken my car to a shop before this one who had told me that everything was good with the ac itself that it was an electrical issue. My compressor was good and the whole 9 yards. BILL SMITHS said they hooked direct power to the compr... read more

Maura Hayes-Dovel's profile image
Maura Hayes-Dovel 
7 years ago

I got reamed. $600 later they RUINED our ac. Went in with our ac working by jumping relay to RUINED complete system. (OVER PRESSURIZED) Do not go there, put your own switches in rather than go to them, they are incompetent, no apology either! VERY UNPROFESSIONAL. 

Brenda Ruark's profile image
Brenda Ruark 
recommend  Recommended
8 years ago

If it were not for Bill Smith's Auto, my '95 Honda would probably not still be running. BSA service is honest and reliable. 

Shelby Raye Wightman's profile image
Shelby Raye Wightman 
8 years ago

Honest work and comparable prices to competitors- highly recommended! 

Frequently asked questions about Bill Smith’s Auto A/C Inc.

How is Bill Smith’s Auto A/C Inc. rated?

Bill Smith’s Auto A/C Inc. has a 4.5 star rating with 410 reviews. 

When is Bill Smith’s Auto A/C Inc. open?

Bill Smith’s Auto A/C Inc. is closed now. It will open on Monday at 8:00 a.m. 

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