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With over 60 years of service and in its third generation, Specializing in Automotive Air Conditioning and Cooling Systems for decades Bill Smith's Auto & Air is one of the Peninsula's leading Automotive Repair facilities. From maintenance to major repairs, using State of the Art Diagnostic and Service Equipment, Bill Smith's is ready to provide the parts and service you need.
11122 Jefferson Ave, Newport News, VA, 23601, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Have taken all our vechiles to Bill Smiths for well over 10 years now. I keep going back for honest, reliable and friendly and reasonably-priced service. Billy and crew are fantastic!
Business response:
Thank you for the kind words and great recommendation, Tom! We appreciate your continued loyalty and business. If there is anything else we can do for you give us a call!
Professional staff, clean facility, quick work, and reasonable prices. Can't offer up anything negative. Bill Smith's Auto & Air is the epitome of what a professional repair shop should be.
I truly appreciate the complete honesty I got today from Jeff and the bill smith crew. They could have easily said I need this or that and taking my money. But the were honest and upfront. Thank you again for outstanding work
Business response:
Thank you for your business John Grady Harris!
Took my vehicle there for first time in Nov. They were honest, fair and very courtesy and nice!! They did the work in good time and provide exceptional customer service. I will go back and recommend to all.
Great service and top notch work!
Business response:
Thank you Greg! We hope you will consider us for your future car care!
If you could rate 0 stars that’s what I would rate this shop. I went to this shop to have them look at my electrical connections on my AC. After having my truck for 8 hours they call me up to say it’s my compressor which would cost 1700. Now I know a little bit about cars and am not stupid. I had taken my car to a shop before this one who had told me that everything was good with the ac itself that it was an electrical issue. My compressor was good and the whole 9 yards. BILL SMITHS said they hooked direct power to the compr... read more
I got reamed. $600 later they RUINED our ac. Went in with our ac working by jumping relay to RUINED complete system. (OVER PRESSURIZED) Do not go there, put your own switches in rather than go to them, they are incompetent, no apology either! VERY UNPROFESSIONAL.
If it were not for Bill Smith's Auto, my '95 Honda would probably not still be running. BSA service is honest and reliable.
Honest work and comparable prices to competitors- highly recommended!
Bill Smith’s Auto A/C Inc. has a 4.5 star rating with 410 reviews.
Bill Smith’s Auto A/C Inc. is closed now. It will open on Monday at 8:00 a.m.
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