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Bill’s Tractor & Equipment Inc
- Trailer Repair
- Saint Hedwig, TX
About this business
Location details
10865 Us Highway 87 S, Saint Hedwig, TX, 78101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to Midnight | |
| Sun | Closed |
Purchase a chainsaw from Bills. Had some problems with it not staying started. Always ran the gas out of it, and tune it up. Brought it back 3 times and they kept charging me about $200 to fix a $300 chainsaw. The person at the parts counters acted like he did'nt care about what was going on and just wanted me to keep bringing it in for bad repairs. One time It ran for three or four uses, I brount it back and they charge me another $200. I kept telling them it would not stay started, and he kept given me the same story... read more
RecommendedI have been using Bill Tractors for my warranty for my Zero turn Hustler. My previous visits were fair. However, during my last visit I was extremely dissatisfied. I dropped off my zero turn on 7 Jul 20 and it was returned until 24 Aug 20. I called on several occasions to find out the status. The service dept blamed the Hustler Co. for delaying the process. I asked if they had a loan service while the mower was out of service. They related they didn’t provide that service.I was fortunate that my son had a zero turn that I co... read more
Business response:
Thank you, Mr. Flores - I enjoyed talking to you over the phone. As we discussed, I’m grateful we could negotiate with Hustler on your behalf to get your mower fixed and I’m sorry it took so long to get the parts. For the benefit of others reading this, Mr. Flores’ repair was delayed mainly due to supply chain issues caused by COVID response. Unfortunately, a number of our customers were inconvenienced by a temporary lack of availability of parts. I’m glad we were finally able to get the part for his mower. In most cases the... read more
Fantastic place to do business. I had an incredible experience with the service dept. I went to pick up my chainsaw that had quit running, and when I was leaving I ask the service man if he would mind showing me the saw was running. He tried and tried but to know avail. He took the saw back in and they ended up having to keep it overnight. They told me they would call me when it was running properly. The next morning a received a call saying my saw was ready and would I like them to deliver it to me. Bills Tractor went above... read more
WOW!! I ordered a part on Wednesday and it was in my hand Thursday afternoon. Excellent Service! 5 Stars
Great service and very knowledgeable
I have dealt with several dealers and it is difficult to speak with service on the phone, or cant get them to return a call. Bills service and parts are great. They have been VERY knowledgeable on all the parts and questions I have ask. Thanks
Found all the parts I needed very easily. They shipped promptly and packed in eco friendly paper. which me and the compost pile appreciate. Thanks Bills Tractor.
Whenever we need parts for the tractor we just call ahead of time. We live about 2 hours away. The parts are ready for us when we get to Bill's Tractor. Great customer service
Yes, I have purchased a tractor from them. Several implements and two trailers. Always great to deal with and Russell is always great to deal with and very knowledgeable!
Frequently asked questions about Bill’s Tractor & Equipment Inc
How is Bill’s Tractor & Equipment Inc rated?
Bill’s Tractor & Equipment Inc has a 3.9 star rating with 25 reviews.
When is Bill’s Tractor & Equipment Inc open?
Bill’s Tractor & Equipment Inc is closed now. It will open at 9:00 a.m.
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