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Bill Penney Ford Service

4.3

About this business

We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles, including... read more

Location details

4100 Hwy 78 E, Jasper, AL, 35501, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.318 reviews
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Gigi Faulkner's profile image
Gigi Faulkner 
on Google
3 days ago

A huge thank you to North Country Dodge and Ford, and especially Randy Harlan, for coming to our rescue yesterday! On our way out of town to take my daughter to college, her car broke down. You had us diagnosed, repaired, and back on the road within just a few hours. Your kindness, speed, and professionalism turned a stressful situation into a huge relief. We’re so grateful! 

Lynda's profile image
Lynda 
on Google
a week ago

Will not return calls. It takes forever to get your vehicle fixed. I will never use this company again. I need to ta.k to the owner. Please call me. Thank you Lynda Barber 

Gene M Bennett's profile image
Gene M Bennett 
on Google
2 weeks ago

After being a customer for over 3 years and having three vehicles regularly serviced here, I won't be back. The new management doesn't seem to appreciate customer loyalty. Brought my Transit 250 in for an oil change and asked to have an "engine trouble" light checked - $225! A. I was already having work done, not just someone off the street and, B. If a repair had been needed, they would have gotten paid to do the work! Well David, you just lost another customer. 

Hunter Payne's profile image
Hunter Payne 
on Google
4 weeks ago

My wife took her bronco in, that is still under warranty, to have it looked at bc a horrible rattle is coming from the back. They looked the car over then told her they think the spare tire is too big and broke the mount but not certain. Then charged her $255. They didn’t tell us a problem or even find the problem. Then told us it wasn’t covered under warranty and she was made to pay the service fee for them to do, nor tell us anything. This is the place that takes advantage of a woman. This is the last time we will be comin... read more

Mark Sherer's profile image
Mark Sherer 
on Google
2 months ago

Great service experience. All staff is very friendly and professional. Raquel Edmondson, the service advisor, is very courteous and knowledgeable and understands your needs and goes the extra mile to fulfill your request. Awesome experience with my second service visit. 

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Frequently asked questions about Bill Penney Ford Service

How is Bill Penney Ford Service rated?

Bill Penney Ford Service has a 4.3 star rating with 18 reviews. 

When is Bill Penney Ford Service open?

Bill Penney Ford Service is closed now. It will open tomorrow at 7:30 a.m. 

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