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Bill & Gary's Automotive

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4.8
38 reviews
|Auto Repair|Eugene, OR 97402

1641 W 6th Ave, Eugene, OR 97402

(541) 343-3615

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Specialties Automotive repair and maintenance

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4.8
38 reviews
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ShaynaRose Shea review for Bill & Gary's Automotive
ShaynaRose Shea on Facebook

a year ago

08/13/2020, 11:08 AM
If you are a woman and you’d like to be patronized and lied to, this is the spot for you!!! I should have picked up my car when they told me it needed a new timing belt and water pump and that it would 1400 on top of the other 1400 of work I needed to put into the car. I should have done that because my timing belt and water pump had been replaced on schedule and don’t need to be done every 15k miles. But for some reason I let them do the other work anyway. They did a terrible job on the alignment and I had another company fix it after 500 miles. Then today I find out they put a stripped bolt on so my oil can not be changed without special tools or welding a new bolt onto it. I went to them to have them make it right, and was told to “calm down lady” and treated like a moron. They tried to blame the other mechanic who pointed out the issue to me multiple times. They refused to take responsibility or give me a refund and wanted to look at it and decide if it was their mistake. No one but they have touched that bolt since preCovid, and after the way their phone answering dude acted, I have no reason to believe them. Don’t go here. Sexist liars who don’t take personal responsibility and hang up on upset customers.
Monika McEachern review for Bill & Gary's Automotive
Monika McEachern on Facebook

7 years ago

05/02/2015, 06:09 AM
We've been going here for a long time and would not think of taking my cars elsewhere.
Josh Humphrey review for Bill & Gary's Automotive
Josh Humphrey on Facebook

8 years ago

12/05/2013, 09:08 AM
Best auto repair in Eugene, hands down! I have several stories of above and beyond service- Thanks Gary.
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sara y. review for Bill & Gary's Automotive
sara y. on Insider Pages

11 years ago

04/27/2011, 12:45 PM
5 Stars all the way My car broke down and a friend told me to go to Bill and Gary's! So I did...I was not sure about them(location)but Gary made me feel welcomed. And when he told me what was wrong and the cost...That was scary, but he was willing to take payments, and interest free. Thanks Gary you do get 5 stars!
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