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Bill Dodge Cadillac Parts Department

4.7

About this business

Location details

2 Saunders Way, Westbrook, ME, 04092, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.750 reviews
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Ken M.'s profile image
Ken M. 
8 years ago

worst shop in Nevada,had my truck in the shop 4 times and had to take it back4 times for simple repairs and finally took it to a small shop that I told them what it was doing and they told what it was over the phone so I took it over there they fixed it and I had no problems after that!! The other ratings for reno gmc must have have been put in there bye the employees!! They even scratched my fender very deeply when working on it and I had gotten 4 new dings in it from leaving it there!!!GO THERE AT YOUR OWN RISK!! THEY ARE ... read more

Wendy R.'s profile image
Wendy R. 
8 years ago

This business is terrible in both quality of cars and service department. When you think of cadillac you think of the best but not true for this dealership. Service department finds nothing wrong with your vehicle even when you know its not true. My new car has already 7 recalls. Would not recommend the dealer, service, or any cadillac vehicle. 

Nan-jae L.'s profile image
Nan-jae L. 
8 years ago

I told the car dealership service department on 10/14/16 that I am out of town traveler from Massachusetts, and need a oil change. I brought my car to the dealership, a female service advisor orally quoted me $71 for the synthetic oil change. When it was done more than one hour later, the service advisor increased the service fee 107% to $147! The reason: the oil change need 8 quarters instead of 6 quarters (33% increase). What a ripoff!! 

Bryan R.'s profile image
Bryan R. 
8 years ago

After buying CTS the service dept. has been fast thorough and detail oriented. They always keep in contact letting you know status of your Cadillac 

Bryan R.'s profile image
Bryan R. 
8 years ago

After buying CTS the service dept. has been fast thorough and detail oriented. They always keep in contact letting you know status of your Cadillac 

Brandon S.'s profile image
Brandon S. 
9 years ago

I do not recommend going here to have your vehicle serviced. Being charged a diagnosis fee in order to get my keys back to my vehicle which is still covered under the bumper to bumper warranty is outrageous. Being taken advantage of and lied to were not my espectations when I pulled into this dealership. 

Paul L.'s profile image
Paul L. 
9 years ago

I definitely had one of the best experiences at joe cooper. Casey went above and beyond to help me out. If you need a car go to Casey he'll help you out. I'd send any friend or family member there to buy a car or truck!! 

Bryan S.'s profile image
Bryan S. 
9 years ago

I recently purchased a used truck from Cadillac of South Charlotte. I drove my truck off the lot. A few miles down the road the front headlight FALLS OUT and slams against my hood. I pull over, remove it and go back to the dealership. They were accommodating but merely glued the headlight back in, leaving the actual repair to me later when I have to change the headlight. FOUR DAYS after driving my truck off the lot I get a check engine light. MAP Sensor is faulty and random misfires in the spark plugs. $300 fix within four d... read more

Kathy H.'s profile image
Kathy H. 
9 years ago

Great dealership to purchase a Cadillac. Will definitely purchase another Cadillac from this dealer. 

Frequently asked questions about Bill Dodge Cadillac Parts Department

How is Bill Dodge Cadillac Parts Department rated?

Bill Dodge Cadillac Parts Department has a 4.7 star rating with 50 reviews. 

When is Bill Dodge Cadillac Parts Department open?

Bill Dodge Cadillac Parts Department is closed now. It will open at 7:30 a.m. 

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