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Bikes Online Corporate Office

4.3

About this business

Bikes Online is a California based, online specialty retailer of Polygon & Marin Bikes, plus the accessories that go with them. 

Location details

2711 Loker Ave W, Petaluma, CA, 94954, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.3130 reviews
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Nate Oler's profile image
Nate Oler 
on Google
9 months ago

This is an example of AI gone wrong. DO NOT SUPPORT THIS COMPANY!! Rode my bike 2x in 2 months, every time had some type of problem. Good luck talking to an actual human, but TONS of spam emails! Never a real solution. 

Stephen Thomas Jr. (Internet Entrepreneur)'s profile image
Stephen Thomas Jr. (Internet Entrepreneur) 
on Google
a year ago

WARNING!!! WARNING!!! WARNING!!! Do Not Buy Your Next Bike From This Company. You will regret it in the END. I basically purchased a bike from BIKESONLINE store. They sent me a "defective" bike through the mail. The "derailuer" was jacked up and malfunctioned. I took the bike to the local bike shop. When I took the bike in I told the guy the bike will not go by pedaling and the the derailuer is not working properly. The service guy said he had never seen a derailuer in such shape and this was very odd. I knew this was odd as... read more

Doug O'Neill's profile image
Doug O'Neill 
on Google
a year ago

Bikes and prices are great, but if you have a problem, you're on your own. I bought 3 $1,500+ bikes from them. One had a defective fork, confirmed by BikesOnline's suspension service vendor. It's been over 3 months and my son still doesn't have a working bike. Their service is horrible. 

Nick's profile image
Nick 
on Google
a year ago

Very bad experience with this business - sold me a bike they didn't have in stock and they wasted many hours of my time regarding the refund. 

Alice Mcfarlain's profile image
Alice Mcfarlain 
on Google
2 years ago

I love my bike but it showed up without a kickstand. ☹️ I am still trying to find a number I can actually call to get this resolved. 

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Frequently asked questions about Bikes Online Corporate Office

How is Bikes Online Corporate Office rated?

Bikes Online Corporate Office has a 4.3 star rating with 130 reviews. 

When is Bikes Online Corporate Office open?

Bikes Online Corporate Office is closed now. It will open at 9:00 a.m. 

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