We have been excellent clients and high paying due to an animal with chronic illness. We received a letter Monday chocked full of accusations and lies by a new Vet there. We were fired with absolute undue cause and their accusations are serious. I would not touch this clinic with a ten foot pole if I were you. I am considering getting an attorny.
We loved Dr Watson, but we started getting threatening phone calls and emails that said if we didn't bring our dogs in, at least every 12 months, they couldn't treat us, When I told them I didn't care, I would bring my dogs in when they needed care, they fired me, When I asked the office manager to let me speak to Dr, Watson, she told me no, and not to call back. Sad to lose such a great doctor, but if you're not a profitable client, they don't have room for you. :-(
I want to give everybody a heads up about how Big Valley Vet is choosing to treat some of their clients. We have been going to Big Valley for some time now and in Feb and April of 2020 we had to put our 2 senior dogs down. A few months after loosing our sweet dogs we decided to rescue a kitten and a puppy. Big Valley vaccinated and spayed our puppy but couldn't accomodate our kitten due to them being overwhelmed with Covid protocals and short staffing issues (which we totally understood). They recommended another vet for us ... read more
friendly staff! clean, professional. 1st visit special 😍
Thank you for bringing Dumbledore into our family. We’ve made it back to our cabin and he has settled in nicely. BTW...he likes to chase deer. Lol. Still a lot of spunk in his step.
I know Big Valley Pet Resort for many years ago, I started leaving my princess here know I have My Harley sweet boy here too. To me is a great experience, the care that connection with them is so good make me happy and less worries about my little four 🐾🐾 when I need the care for them.
Worst service, apparently Dr. sent an estimate for a procedure she can not or does not perform. We made the appointment 4 months ago to be sure our dogs were neutered before our very busy fall work travel schedule. Two days before we find out Dr. can not do this neuter and will not reschedule for 6 weeks, and this will not work for us. I guess they do not want our business. The lady Michelle was not very nice, TERRIBLE SERVICE, time to find a new vet. With young puppies you would think they want our business, but no.
Left my three dogs here and they were very well cared for and the staff was awesome!! I highly recommend this business!
I MIGHT GET A JOB THERE!!! 😁😁😁🤩🤩
Google reviews (88)
