Big Valley Sanitation

Sharon Shepherd 

on Google

3 weeks ago

We called to have our septic tank pumped and when they pulled the small lid off it was covered with a thick layer of roots. They were able to pull the 2nd lid and pump that side. They told us we needed to call a contractor to come in and dig up the main lid to remove the thick layer of roots. They gave us the Andy from RAS Contractors. RAS came out the next day and found our septic tank did not have a lid (it was installed in 1959) so they had to remove the roots by hand. Both Big Valley and RAS Contractors did an amazing jo... read more

Tim Belton 

on Google

2 months ago

My family had trusted them for years. Be careful with this company. Where once O was impressed with their customer service, something had drastically changed. They are abusing us as customers. They claim we damaged a very small(easily repaired) part of a unit. They got mad, and stopped our service. Our 2 units are beyond usable and becoming a health hazard because they haven’t serviced us in 2 weeks. For these reasons, and more, I feel compelled to hold them accountable 

Greg 

on Google

2 months ago

Had big valley come out and pump our septic. Dispatch kept us up to date on time. Raul showed up and was very professional. He let me know what he was seeing and why it was happening. Plus he is a very sweet person. If Big Valley has a employee of the year it should be Raul. Great service, price and employees. 

John Cooper 

on Google

4 months ago

They get the job done 

Steve Anderson 

on Google

5 months ago

I can't say enough good about this company. Great service and a very fair price. At a stressed time they did everything they could to help. A special thanks to Lucas who was taking my constant calls and texts and offering great advice.. if I ever need their services again, Big Valley will be my first call. Thank you!