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Big Blue Plumbing & Heating
- Contractors
- Medford, MA
About this business
Location details
199 Middlesex Ave, Medford, MA, 02155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:00 p.m. | |
| Tue | 7:30 a.m. to 4:00 p.m. | |
| Wed | 7:30 a.m. to 4:00 p.m. | |
| Thu | 7:30 a.m. to 4:00 p.m. | |
| Fri | 7:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I used Big Blue Plumbing for AC maintenance based on a neighbor’s recommendation, but I was highly disappointed. The technician did a completely perfunctory job, only changing and cleaning the filter. Even though I explicitly mentioned specific issues I’ve been experiencing, he did absolutely nothing to address them. Charging $325 for basic maintenance I easily could have done myself is unacceptable. I would not recommend their services.
Had a water heater go on the fritz and Big Blue were quick to help. Stacey, who ran point on the phone, was so communicative and helpful in coordinating the replacement of the water heater. Price and promptness were all very welcome. Thank you!
I’ll try to make this one short because if I wrote every reason that I think Big Blue is the best, this review would be way too long to read. Tale of woe: I had a major leak coming down the 100-year-old cast iron stack pipe in my house. A few days before, I’d called a plumber who came over and told me he’d be back after the weekend to figure out the problem. He never showed up, so I Googled plumbers and came upon Big Blue. After reading all of their 5 Star reviews, I called Big Blue and the receptionist (Stacey) sent Randy t... read more
I've used Big Blue a few times over the past 15 years. Just had them come around to fix a pipe in the basement. Always done right, clean, and courteous. Prices are reasonable and clearly explained. I wouldn't use anyone else!
Kevin is very experienced and knowledgeable, as is Josh. We really appreciated them answering our many questions! Their team does good work and their rates are reasonable. We'd recommend Big Blue for anyone needing plumbing services (except sewer scopes, I don't believe they offer those)
Frequently asked questions about Big Blue Plumbing & Heating
How is Big Blue Plumbing & Heating rated?
Big Blue Plumbing & Heating has a 3.7 star rating with 3 reviews.
When is Big Blue Plumbing & Heating open?
Big Blue Plumbing & Heating is closed now. It will open on Monday at 7:30 a.m.
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