This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Big Al's Mufflers and Brakes
- Auto Repair
- Chesapeake, VA
About this business
Location details
220 South Battlefield Boulevard, Chesapeake, VA, 23322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Ive had issues in the past with other franchise shops so ive stayed away from them for the past year. I came in to the location on battlefield and Eddie was unbelievable. I actually had to pull him to the side and tell him that i was paying attention to how he spoke to customers and how truthful and forward he was. He didnt feed anyone BS and kept it as balck and white as possible. I will now not only be bringing in my personal vehicles, but also my company vehicles.
Always great customer service, and fair pricing. We have been going here for over 15 years and they have always been honest. They tell us what needs to be done now and what can wait a little while. Would recommend to anyone!
Very professional, reasonable price, fast work. Thanks Shawn!
I LOVE LOVE LOVE BIG ALS IN DENBIGH HAVE BEEN GOING THERE FOR YEARS I LOVE MATT SUCH A NICE PERSON, HONEST AND FAIR THEY DONT TRY TO RIP YOU OFF, CHARGES MORE THAN FAIR PRICES RECOMMEND TO ANYONE
We've taken our car to big Al's three times for Belt tensioner issues and still have a car that doesn't run. The first time, the power steering belt broke. We spent 1500 dollars only to have it break down again after two miles of driving. Apparently another belt had broken. We took it back and had it repaired for the cost of the parts only to have it break down again after only 1 mile of driving. The third time we took it back, we were told that the air compressor tensioner had broken and that we would need a new one and wer... read more
Worst ever in my life – In 45 years of car repair this was the worst experience. I went in for a simple brake job. They kept the six days. Various new charges were assessed despite the “No hidden charges” claim. The original quote $214, was increased more than $90 for new brake lines which they admitted they crimped while doing the job (eventually removed from total bill), and then I had to take the vehicle immediately to the dealer for brake fault warnings. The dealer charged to bleed brakes and put a note on the invoice “f... read more
BIG AL'S -NEWPORT NEWS-MAIN STREET & JEFFERSON AVE. – BUYER BEWARE OF BIG AL'S in NEWPORT NEWS ON MAIN STREET ..Its a big RIP OFF!!!!!!!!!!!!!!!.. The manager there TONY had done previous little jobs on my Honda and did okay on the price . I'd gotten a quote of $450-$475 for my timing belt to be changed (parts and labor incl) by TONY-the manager on my 1990 Honda Accord.... Feb 08 It was changed ...paid the man...told my daughter to get hers done cause hes priced fair and does good work. A week ago I noticed a major leak, too... read more
Great service at reasonable prices! – For brakes, suspension, and exhaust work, Big Al's can't be beat! I've had work done on both my 2002 Chevrolet Impala and the 1984 Pontiac Parisienne affectionately known as the Brown Bomber. What makes Big Al's stand out among the many automotive shops around is the personal attention of its staff, especially the manager, Jesse. I last had a vehicle in over a year ago, and when I called today to make an appointment, Jesse remembered me instantly, even asking how each of my cars was hold... read more
Frequently asked questions about Big Al's Mufflers and Brakes
How is Big Al's Mufflers and Brakes rated?
Big Al's Mufflers and Brakes has a 4.6 star rating with 420 reviews.
When is Big Al's Mufflers and Brakes open?
Big Al's Mufflers and Brakes is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com