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Bickford Senior Living

3.9

About this business

Location details

717 McHenry Ave, Crystal Lake, IL, 60014, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.939 reviews
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John Grish's profile image
John Grish 
5 days ago

Great staff, excellent food, nice rooms. Would highly recommend Bickford of Crystal Lake. 

Anne Comerford's profile image
Anne Comerford 
a week ago

My family and I visited the facility for our grandmother since we run a few franchises and it's harder to provide for her care with such limited time. Yes it was a walk-in tour yet it doesn’t mean anything ! we were immediately concerned by several observations that raised serious red flags about cleanliness, professionalism, and overall standards of care. Upon arrival, a man on the bigger side hurried away from us while spraying air freshener. Despite this, there was a strong odor of cigarettes, body odor, and urine, masked... read more

M Campbell's profile image
M Campbell 
4 weeks ago

It is my life’s greatest regret that I chose this place as my mothers’ final residence. They lure you in with empty promises, it all sounds lovely until your loved one is in residence, then it’s a very different story. GET EVERYTHING IN WRITING!! But also, good luck with that, as the communication once all the forms are signed and the automatic payment is set up is an absolute joke. I have pages of emails that went unanswered (I live out of state). My sister called with questions and left multiple voicemails over 12 months, ... read more

randy polit's profile image
randy polit 
3 months ago

Marie has helped motivate all residents at Bickford! She has gotten everyone way more active! I see huge changes in my Aunt Diana who was seemingly going downhill with depression. 

Lamar Judkins's profile image
Lamar Judkins 
3 months ago

WOW! What can I say…This Bickford Senior Living of Crystal Lake ROCKS! I needed to place my Mom ASAP on short notice into assisted living respite care in Illinois so I could coordinate her move down to where I reside in Missouri (8+ hours away). And they made it happen within 72 hours. I could never have asked for more caring and responsive individuals, trust me. Plus my Mom is LOVING the facility straight up, which is allowing me to focus on her placement here in Missouri! She has truly settled into the daily activities and... read more

Frequently asked questions about Bickford Senior Living

How is Bickford Senior Living rated?

Bickford Senior Living has a 3.9 star rating with 39 reviews. 

When is Bickford Senior Living open?

Bickford Senior Living is open now. It will close tomorrow at 12:00 a.m. 

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