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Bickford of Gurnee

3.7

About this business

The Bickford family began their journey into senior living in 1991 for their beloved mother, Mary Bickford, who was diagnosed with Alzheimer's and whose needs became too great for them to manage. As they researched senior living options, they were shocked at what they found. The options offered too much or too little - none met her needs and nothing felt like home. Since they couldn't find what they wanted, they decided to create what she needed. What has sprung from Mary's life continues to grow, but at the end of day all t... read more

Location details

301 S Hunt Club Rd, Gurnee, IL, 60031, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.754 reviews
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Michael's profile image
Michael 
on Google
3 weeks ago

Horrible management and they ignore people here. They do pay more then $17. Try to see if yell can get more. 

Niko Tellios's profile image
Niko Tellios 
on Google
3 months ago

I’d like to take a moment to discuss my experience with this place. Unfortunately, I’ve found the staff to be quite unprofessional, and the CNAs' behavior is concerning. It’s alarming that there are only one or two pages of information for the entire facility. Additionally, residents are allowed to go down to the dining room in their pajamas, and it often takes an excessively long time for staff to attend to them. I sincerely hope that future training initiatives will lead to improvements that are more effective than those i... read more

Gerald Witter's profile image
Gerald Witter 
on Google
7 months ago

READ BEFORE YOU SIGN. We thought we had five days after signing the contract to change our minds. Not true. We were charged $2,150 and never stepped foot in Bickford. 

christopher Lungren's profile image
christopher Lungren 
on Google
9 months ago

Food services are terrible for my mother and she has been getting treated like a problem. They are trying to increase prices in all areas while not even attempting to bring back any of the amenities that they promised. My mother (disabled vet) can not even get rides that were supposed to be part of the contract to her VA appointments 

Leslie Hoffmann's profile image
Leslie Hoffmann 
on Google
9 months ago

Deciding to move a loved one from independent to assisted living is not an easy journey. Especially when up against an end-of-lease situation. Abby made things happen quickly (which we know is not the norm) and the entire team at Bickford showed compassion, respect, and caring – both to our father and to us as we made the transition. The approach that Bickford is their resident’s HOME rings true in all that they do. Abby asked about dad’s likes, dislikes, favorite foods, etc. All the little things that matter when making a p... read more

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Frequently asked questions about Bickford of Gurnee

How is Bickford of Gurnee rated?

Bickford of Gurnee has a 3.7 star rating with 54 reviews. 

When is Bickford of Gurnee open?

Bickford of Gurnee is open now. It will close tomorrow at 12:00 a.m.  

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