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Bici Sport
- Sporting Goods
- Petaluma, CA
About this business
Form. Fit. Function.The Better Bike Shop. Voted Best Bike Shop in Petaluma 3 years running: 2007, 2008 and 2009! Bici Sport is a small, locally owned and operated bicycle shop. We sell and service high quality bicycles and related apparel, components and accessories at reasonable prices. Our services also include coaching, performance testing and custom bike fitting. Whether you are a beginner or a seasoned pro, we are the bike shop for you. Come by, have some complimentary coffee, watch pro cycling on our 50" plasma screen,... read more
Location details
143 Kentucky St, Petaluma, CA, 94952, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Comment to "Poor Service" – I have been shopping at this store for 2 years now and have not had a problem. First off, its Dura Ace, 2 words buddy. Secondly, Ultegra performs just as good as Dura Ace and is intended for racing. It is a lighter material and is going to wear out faster than Ultegra. It is made as light as possible for professional and sponsored riders who can afford to replace their components regularly. For example the Dura Ace cassette is made of aluminum and titanium, the Ultegra cassette is made of steel. A... read more
Poor Service – I cannot get this bike shop to be honest. When a problem is identified, they do not investigate it, they look for the problem, if they cannot identify it, they will not investigate or fix. I have also have them tell me out and out lies to cover up for reasons to not investigate problems. I expect honesty, integrity, neither will you get from this shop. Steer away and spend your money elsewhere. By the way BICI Sports, Durace Rules, Ultegra is okay. Don't lie and state the Durace is for racers and made of infer... read more
Business response:
As the owner of the store, I would like to apologize for the poor service you feel you received. However, if you have a problem that wasn't resolved, please come talk to me. I like to resolve what few customer service complaints we receive, but I can't do that if you don't talk to me. I'd also like to say I think we do a good job being honest with our customers, and they have shown their appreciation by voting us best bike shop in Petaluma 3 years in a row.
The best, serious bike store. Has everything for every level. – Bici Sport is the best bike store in Petaluma. The owner Andrew is very serious about what he offers. Whatever a rider needs, (whether they be a beginner or advanced) Andrew and his crew can help. It's real customer service with very knowledgeable personel, and you can pick their brains for free. If you want great products and top service from extremely knowledgable people, go to Bici Sport. All the best and keep biking. It's good for you and so is Bici Sport.
Cool Shop – Recently bought a road bike here and was really impressed with the personal service. The owner really took the time to make sure I bought the perfect bike for my needs and did a professional fitting. I even got a discount on the shoes, shorts and jersey I bought at the same time. It was helpful to have the expertise of a former pro-level racer to answer all my questions. He does coaching too so I might try it. I know I'll be back, and I'll recommend this shop to all my friends.
Watch out for service at this shop – BEWARE!! I had my bike worked on at this shop and they did an awful job, I had to bring it to another shop to get it fixed..
I really liked this shop – I found this shop through a free womens cycling clinic they hosted. Got some useful pointers from the pro cyclist who led the ride, and enjoyed hanging out at the shop afterward. Really quality people here. Lots of awesome bikes and everything to go with them, and a great service dept. They did a custom fit on my bike and I've never been so comfortable riding! You've got to check out this shop.
Frequently asked questions about Bici Sport
How is Bici Sport rated?
Bici Sport has a 4.6 star rating with 25 reviews.
When is Bici Sport open?
Bici Sport is open now. It will close at 6:00 p.m.
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