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BGE

1.4

About this business

Location details

1068 N Front St, Baltimore, MD, 21202, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
1.4123 reviews
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Justina Miao's profile image
Justina Miao 
on Google
3 weeks ago

Took me 23 calls in 48 hours to talk to a human✌️…… I can’t move into a new lease thanks to the amount of hoops bge has me jumping through to open an account. Don’t have a customer service number if you are not going to answer it 

NANCY T's profile image
NANCY T 
on Google
3 weeks ago

The worst company ever!!! I have spent two + days trying to get through to someone to make account changes, but there is constantly high caller volume. You can request a call back, which upon call back (whole day later-- though it said 25 to 35 minutes) never takes you to who you need to speak to; and then, the automated call system refuses to accept your number when you are prompted to enter it, and shuts down on you! Changes had been made to my account without asking me, but to correct this, I was expected to use the onlin... read more

Janette SaLara's profile image
Janette SaLara 
on Google
a month ago

BGE website has billed me 8335.00 on an account that is not mine. They sad they would give me a credit. 5 months later it has not happened 

JohnPaolo Hutch's profile image
JohnPaolo Hutch 
on Google
a month ago
Claire's profile image
Claire 
on Google
a month ago

I would give zero stars if I could. Customer service is horrible and the way they are raising prices is disgraceful. And they have the audacity to send out an “energy savings day” email when we’re in the middle of a heat wave, what a joke. 

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Frequently asked questions about BGE

How is BGE rated?

BGE has a 1.4 star rating with 123 reviews. 

When is BGE open?

BGE is closed now. It will open tomorrow at 7:00 a.m. 

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