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It all started when the president of Broward Factory Service/ BFS Home Warranty, Crockett Herd, was working as an electrician from 9-5 and taking advantage of any overtime opportunities he was offered to support his family. It was at this time, in 1973 that Mr. Herd had the idea of branching out and providing complete household services to families in the Broward County area. Mr. Herd approached condominiums and homeowners associations with this idea and with his hard work, evident integrity, and passion for helping families... read more
210 FM2001 Unit 104, Buda, TX, 78610, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
BFS has us waiting over a month to get our fridge fixed. They day they are ordering parts everytime we call. Worst home warranty company! I'm contacting our Title Company to have them removed from the list of options for home buyers. Update: They still have not fixed the firdge after coming out to our house 4 times. I would like to cancel my policy and get a refund of my money but I can't get ahold of anyone who can help me.
BFS has us waiting over a month to get our fridge fixed. They day they are ordering parts everytime we call. Worst home warranty company! I'm contacting our Title Company to have them removed from the list of options for home buyers.
They don't cover anything. We've had them come out several times, charge us $75, and tell us they don't cover something. Leak wasn't covered. AC wasn't covered (not even routine maintanence or any type of repair) ... not sure what is actually covered under warranty but hasn't meant anything so far.
Most service requests denied since they were listed in their 1 page of items they don't cover. Only one was covered. They recommended an extra $200 charge, but I was able to deny it. Then I bought the parts (same day since it takes the a long time to get parts or a quote) and waited for them to come fix it, then reimburse me. Wouldn't recommend or do business with them again, it just came with the property.
Had them for two years and not once have they returned any of my service calls/requests
BFS Home Warranty has a 2 star rating with 23 reviews.
BFS Home Warranty is open now. It will close at 5:00 p.m.
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