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Betty Mousel - State Farm Insurance Agent

3.2

About this business

Our customers are our first priority. The Fremont State Farm Office strives to offer policyholders prompt, efficient, friendly, caring service. Let us help you. 

Location details

7155 W 48th St, Fremont, MI, 49412, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.29 reviews
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Kristy Lu Deater Visger's profile image
Kristy Lu Deater Visger 
on Google
4 years ago
Altasia Pence's profile image
Altasia Pence 
on Google
7 years ago

Rude and Disrespectful. The first time I walked in, the gentleman at the front desk refused to acknowledge me. I assumed he was on the phone as he had a blue tooth in his ear. After a few minutes of him awkwardly looking up at me every few seconds from his computer, I realized he wasn't on the phone. I couldn't believe he never acknowledged me, said hello, or asked what I was there for! A few months in, I started having a problem when I needed to get accounts switched for the auto pay. Called to ask questions about it, I was... read more

tim ellesson's profile image
tim ellesson 
on Google
7 years ago

Betty and Her staff seems to have forgotten the meaning of the word service, and respect. Foot dragging and backing charging seems to be the norm. 

Casandra Bouwhuis's profile image
Casandra Bouwhuis 
on Google
8 years ago

Cannot get ahold of them. I want to talk to someone about my policy but can't call on my lunch break or after work because they close for lunch I guess. Very frustrating! 

sharon burkholder's profile image
sharon burkholder 
on Google
9 years ago

Outstanding customer service! Very knowledgable and caring. All the ladies here were so kind and helpful when I purchased a Life Insurance Policy. I've never had a better Insurance experience! 

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Frequently asked questions about Betty Mousel - State Farm Insurance Agent

How is Betty Mousel - State Farm Insurance Agent rated?

Betty Mousel - State Farm Insurance Agent has a 3.2 star rating with 9 reviews. 

When is Betty Mousel - State Farm Insurance Agent open?

Betty Mousel - State Farm Insurance Agent is closed now. It will open at 9:00 a.m. 

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