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Betterton & Whitlow
- Auto Repair
- Chesapeake, VA
About this business
Specialties: Click on the business name to learn more about this business. Betterton & Whitlow has been serving the Hampton Roads area for over 30 years. Their experts are equipped to handle all of your automobile repair needs including brakes, transmissions, electrical work, tune-Ups, wheel balancing & alignment, state inspections, engine Analysis, speedometer calibration, front end repairs, and more. They also sell major brand tires, as well as offer complete muffler and exhaust service. Ask about their conditional lifetim... read more
Location details
128 Tilden Ave, Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Where do I start? This is a long one. I initially went to this place to get an inspection. Seem like really nice people there, so I took one of my vehicles there for repair. A day goes by...nothing. 2 days goes by...nothing. I had to call them to find out what was going on with my car. Talked to one of them and he explained they were short handed...like almost everyone right now, so I understood. Paid $475 for repairs. I then take a different car for inspection...cool. no problem. I take that car back for repair. ... read more
Where do I start? This is a long one. I initially went to this place to get an inspection. Seem like really nice people there, so I took one of my vehicles there for repair. A day goes by...nothing. 2 days goes by...nothing. I had to call them to find out what was going on with my car. Talked to one of them and he explained they were short handed...like almost everyone right now, so I understood. Paid $475 for repairs. I then take a different car for inspection...cool. no problem. I take that car back for repair. A week goes... read more
Highly recommend! I noticed we had an anti-freeze leak coming from near the back of the engine (NOT GOOD). I thought the job was gonna cost more than the car is worth - but luckily it wasn't what I thought it was. My wife remembered that one of her co-workers had been raving about the auto repair shop he'd been using for many years (B&W). I called two or three other places first (but none of them seemed to know what the problem could be & all suggested bringing it in for a diagnosis - extra money - no thanks). I then called ... read more
The best auto-repair shop. PERIOD. Highly recommend! I noticed we had an anti-freeze leak coming from near the back of the engine (NOT GOOD). I thought the job was gonna cost more than the car is worth - but luckily it wasn't what I thought it was. My wife remembered that one of her co-workers had been raving about the auto repair shop he'd been using for many years (B&W). I called two or three other places first (but none of them seemed to know what the problem could be & all suggested bringing it in for a diagnosis - extra... read more
Betterton and Whitlow were recommended by a friend. He knew I am a retired mechanic and picky. They did major repair on my classic car which came out outstanding. I know it was not as fast as some would like but i now know it is worth the wait. A good quality job is worth waiting for and I am glad to take my car to a great mechanic and to see that as a independent local shop they are busy that says something for them. They are headed to pick up my sons car today because it is disabled and the dealer wanted a fortune for some... read more
We started using Betterton & Whitlow when we moved back into the area in 2005. I would always prefer using a locally owned small business over a big box business when I can. In my experience, they have always been very honest, reasonably priced and they do quick work. I would not hesitate in recommending this business to anyone.
We started using Betterton & Whitlow when we moved back into the area in 2005. I would always prefer using a locally owned small business over a big box business when I can. In my experience, they have always been very honest, reasonably priced and they do quick work. I would not hesitate in recommending this business to anyone.
People are polite, but need to focus on communicating more info to customers and when asking them to spend several hundred dollars, make sure the work is done correctly and relatively quickly.
Good but very slow – Been here for a number of years. The place is fantastic and they do good work. The problem is that, consistently over the past few years, you can leave a car with them in the morning and they'll not start on it until noon or later. That means you get your car stuck in the shop another day unless its a simple oil change. Lots of excuses from them, but bottom line, if you call days and weeks ahead, this really shouldn't happen if you leave your car a half hour after they open and the work take 2.5 hours to... read more
Frequently asked questions about Betterton & Whitlow
How is Betterton & Whitlow rated?
Betterton & Whitlow has a 4.7 star rating with 170 reviews.
When is Betterton & Whitlow open?
Betterton & Whitlow is closed now. It will open at 8:00 a.m.
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