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400 Oser Ave Suite 1950, Hauppauge, NY, 11788, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 08:00 a.m. to 12:00 p.m. | |
| Wed | 08:00 a.m. to 12:00 p.m. | |
| Thu | 08:00 a.m. to 12:00 p.m. | |
| Fri | 08:00 a.m. to 12:00 p.m. | |
| Sat | 08:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I'd give no stars if I could. Absolute nightmare of a company to work with. I've been trying to return supplies I NEVER ORDERED for almost 3 months. They finally sent me a label with a return with form in it to show what I was returning and guess what? IT WAS THE WRONG INFORMATION. so now I have a return label but I can't send back the supplies without the return auth other wise I know they won't accept it. I returned an order beginning of this year and guess what? THEY STILL HAVE NO ADJUSTED MY BILL OR RESUBMITTED TO MMY IN... read more
Will not answer calls
Horrible customer service!! Been waiting on a response since December 2025 and till this day, I have not received a call back. I have been calling everyday for an update regarding a device which is needed for an every day chronic condition. Today was the absolute best interaction when the agent was dismissive and disrespectful speaking over me, and decided she should hang up on me. I respectfully request this matter to be investigated.
Worse Living Now Good luck getting your supplies. My hubby's endo and insurance company, both, suggested we use a new supplier. We DID and it's been fantastic since! BLN..value the HEALTH of your clients/patients. Their lives depend on you!
THEY WILL SEND YOU UNEXPECTED BILLS AND INSIST INSURANCE DENIED YOUR CLAIM. BUT INSURANCE WILL TELL YOU THEY NEVER RECEIVED A CLAIM. YOU WILL BE TRAPPED IN A VICOUS CYCLE FOR MONTHS. I received an unexpected bill 2 months after receiving my pump. Before my purchase, I provided my insurance details and a rep provided me with a list of pumps that were fully covered under my policy. I chose to pay an out of pocket fee of $96 to upgrade to a Spectra S1 (partially covered). I have now received a bill saying I owe $159 (the upgrad... read more
Better Living Now, Inc. has a 2.3 star rating with 539 reviews.
Better Living Now, Inc. is closed now. It will open on Tuesday at 8:00 a.m.
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