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Better Living Now, Inc.
- Healthcare
- Hauppauge, NY
About this business
Location details
400 Oser Ave Suite 1950, Hauppauge, NY, 11788, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 08:00 a.m. to 12:00 p.m. | |
| Wed | 08:00 a.m. to 12:00 p.m. | |
| Thu | 08:00 a.m. to 12:00 p.m. | |
| Fri | 08:00 a.m. to 12:00 p.m. | |
| Sat | 08:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Horrible customer service!! Been waiting on a response since December 2025 and till this day, I have not received a call back. I have been calling everyday for an update regarding a device which is needed for an every day chronic condition. Today was the absolute best interaction when the agent was dismissive and disrespectful speaking over me, and decided she should hang up on me. I respectfully request this matter to be investigated.
Worse Living Now Good luck getting your supplies. My hubby's endo and insurance company, both, suggested we use a new supplier. We DID and it's been fantastic since! BLN..value the HEALTH of your clients/patients. Their lives depend on you!
THEY WILL SEND YOU UNEXPECTED BILLS AND INSIST INSURANCE DENIED YOUR CLAIM. BUT INSURANCE WILL TELL YOU THEY NEVER RECEIVED A CLAIM. YOU WILL BE TRAPPED IN A VICOUS CYCLE FOR MONTHS. I received an unexpected bill 2 months after receiving my pump. Before my purchase, I provided my insurance details and a rep provided me with a list of pumps that were fully covered under my policy. I chose to pay an out of pocket fee of $96 to upgrade to a Spectra S1 (partially covered). I have now received a bill saying I owe $159 (the upgrad... read more
All was good until I received an unexpected bill. I provided my insurance details for a breast pump and the rep came back with a list of pumps that were fully covered under my policy. I have now received a bill saying I owe 20% after my insurance coverage (the amount due is more than what I could have bought the pump for from Medela’s website or Amazon!) I called my insurance company and they show no record of them submitting my information for verification/authorization. Their billing department doesn’t seem to care or take... read more
Customer service is awful. You get the run around same thing over and over. Need notes need prescription. send it to them it's okay then they call again asking for the same thing. It is like going in circles and getting nowhere. Talk to one person (by the way who does not even speak good English). Who tells me after me letting him know that the stuff was sent in 3X's then it mysteriously it is there and my stuff will be sent out the next day. Yeah, That's a big NO. Tired of the Run around. Maybe the BBB is the next step.
Frequently asked questions about Better Living Now, Inc.
How is Better Living Now, Inc. rated?
Better Living Now, Inc. has a 2.3 star rating with 537 reviews.
When is Better Living Now, Inc. open?
Better Living Now, Inc. is closed now. It will open tomorrow at 8:00 a.m.
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