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Better Business Bureau Serving Arkansas

2.8

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Location details

12521 Kanis Rd, Little Rock, AR, 72211, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.8117 reviews
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Jeff Lakeshire's profile image
Jeff Lakeshire 
a month ago

Case Review: BBB of Arkansas Handling of Complaint ID 24942928 June 14, 2026, I filed Complaint ID 24942928 against Walmart regarding an unfulfilled order. The complaint contained the following documented timeline and tracking data: "On June 1, 2026, a shipping label was created for my order, and I was provided with: USPS tracking number 9205590367397103232433. Since that exact date—June 1, 2026—the shipping status has been stuck entirely in 'Shipping Label Created / USPS Awaiting Item' in Fort Worth, TX 76131. It has now be... read more

wenqiong zhao's profile image
wenqiong zhao 
a month ago

I have always viewed the Better Business Bureau (BBB) as an organization intended to promote trust, transparency, and accountability between consumers and businesses. Unfortunately, my recent experience left me questioning whether the current complaint process fully serves those goals. One concern I discovered during my case is BBB’s policy limiting consumers to a single complaint against a business within a certain timeframe (24 months). While I understand the desire to prevent duplicate complaints, this policy can also pre... read more

Saphfire Made's profile image
Saphfire Made 
3 months ago

How do you file a complaint against the BBB for their business unsatisfactory practices? Apparently no one answers the phone and good correspondence is nonexistent. So now, we’re at the point of people getting paid to do nothing, literally! 

James Wilson's profile image
James Wilson 
3 months ago

Haven't seen any corrective action from Roth homes warranty claims or review timeline response by BBB. What's the point for a business to be BBB accredited when the business has not one review or complaint in the 20 years of building homes. Seems suspicious to me... 

Chris Larson's profile image
Chris Larson 
3 months ago

I trust this Better Business Bureau as far as I can throw it. I have asked Suzanne Guymon numerous times how to file a complaint against this BBB and she refuses to provide that information which tells me she is biased against consumers who don't agree with the way the run their business. She gave me an email address that has nothing to do with the IABBB and she says that they are competent at the Better Business Bureau 😂. This is a pretty sad way for an Executive Vice President to behave. The blatant disrespect she has sho... read more

Frequently asked questions about Better Business Bureau Serving Arkansas

How is Better Business Bureau Serving Arkansas rated?

Better Business Bureau Serving Arkansas has a 2.8 star rating with 117 reviews. 

When is Better Business Bureau Serving Arkansas open?

Better Business Bureau Serving Arkansas is closed now. It will open on Monday at 8:00 a.m. 

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