Better Business Bureau Central TN Regional Office

Leslie Rossi 

on Google

2 weeks ago

I received a call back after a week and received alot of helpful advise. Very patient and helpful. Going forward I Will always use them before doing a home project again. Thank you BBB 

First Impression 

on Google

3 weeks ago

Individuals impacted by a business's negligence are strongly encouraged to seek legal remedies. To protect your interests, I recommend consulting legal counsel and initiating legal action. The organization's standardized and unprofessional approach to addressing complaints, notwithstanding its non-profit status, prompts inquiries regarding possible external influence from entities whose credentials may be questionable. While the process may seem lengthy in a court, a successful outcome is achievable with comprehensive suppor... read more

Lory Carlson 

on Google

a month ago

I have made multiple outreach efforts and they don't respond. This includes through the portal, phone calls, and email. 

Abbie Grimes 

on Google

a month ago

I called between 930 and 10 o’clock in the morning received a message that if I had called outside of business hours to leave a message got a whole bunch of talking, but it was recorded talking and nobody bothered to answer and then they hung up on me. I really feel like they need to be investigated by doge And I feel like President Trump needs to look into the Better Business Bureau office in Nashville, Tennessee, because they are very inefficient and President Trump is all about efficiency. I say we need to replace them wi... read more

Damian Colaricci 

on Google

4 months ago

We have spent some time through the Nashville BBB trying to get a business to honor a one-year warranty on a replacement phone that broke. We finally took the phone ourselves to get a written diagnostic on the phone saying that it should have been covered under the warranty, and before we could add it to the BBB complaint, the complaint was closed. We followed the advice from the BBB Livechat Bot on how to add additional information to a complaint, but two times the complaint was bounced back as a “Duplicate Complaint”, whic... read more