Better Business Bureau

Me 

on Google

a month ago

I contacted the BBB about a business (windowz4less) that gave me defective windows, did a bait and switch on the glass package, then stopped responding. Ms Tharp at the BBB told me I must give WL4 a chance (after I gave them many before) and go through all BBB procedures before the BBB may try arbitration for a refund. I did everything she told me. After waiting months for Mike S to return from Arizona, he installed windows that were WORSE. I asked to go to arbitration for a refund. Ms Tharp replied that my case is closed be... read more

Charlene Courtway 

on Google

2 months ago

Not helpful 

Travis Blaney 

on Google

3 months ago

No one answers the phone when you call. They will respond to emails, up to a point. We had a customer complain about our business. We wanted to respond, but BBB didn’t have the correct locations attached to my logins. I tried calling and always got a voicemail. I emailed and received new login information, but for locations that weren’t mine. After I requested to set up phone call to rectify, I have been ghosted. Of course, the BBB only gives you 4 days to respond to complaints. So, I assume the complaint will be on the page... read more

Sabrina 

on Google

6 months ago

BBB helped me reach a resolution with a business I had issues with over unfair charges. The BBB complaint was the only form of communication the business would take seriously and actually respond to. 

Eddie O'Donnell 

on Google

10 months ago

I have owned my car (an Acura RSX-S) for over 22 years and it needed several different repairs, concentrating in the suspension. Tony allowed me to break up the job into 3 components so as to lesson the budget impact. The level of detail they provided me was outstanding. At my age I am no longer able to do this kind of work but I was able to follow it and I really appreciated their understanding and thoughtfulness.