Bethel Animal Hospital

LeeAnne L. 

on Birdeye

3 months ago

My dog began to have unexpected and unprecedented seizures. Due to my level of concern, I was upset and scared. The staff was patient, attentive, and professional. The vet ran appropriate tests, gave me informed options, and spent a LONG time with my dog and me. At a time that I really needed help, they helped me. When a final and difficult decision needed to be made, the staff was very respectful of my emotions and very supportive. I very much appreciate their honesty, professionalism, and kindness.  

Sanctus E. 

on Birdeye

8 months ago

High pressure. Pad the bill. Do not provide full disclosure. Rude office manager . Any complaints and they abandon u as a client. Also.never bother to put.it in writing and notifying directly which is illegal and in violation of Ohio's State licensing. In addition perform testing, charge u and never make the results available to u...another Statei license violation.. So .my advice... Stay clear of tbe place. There r enough reputable vets around without getting mixed up with this smarmy crew.  

Jeffrey S. 

on Birdeye

3 years ago

We have been taking our dog to this clinic for 7 years. Over the course of COVID -19, customer service and professionalism has gone downhill. Our dog recently required a medicine refill, and I called to find out if they had it in stock. The person that answered the phone said I had to be in the parking lot before she would check for me and immediately hung up on me. I wasn't given the opportunity to ask an additional question and she did not acknowledge me and simply slammed the phone down. So my wife drove to their locatio... read more