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Bethany Air
- Contractors
- Edgewater, MD
About this business
I started this business in 1992 out of an old 1980’s van with the help of my wife Denise. We learned very early on in this trade that honesty, integrity and quality are what matters the most in this business. We would service HVAC systems for customers that have been "burned” in the past. We found those customers were sometimes very standoffish due to the history of prior companies and negative experiences they encountered with them. My wife and I agreed we would never become one of “those companies”.... read more
Location details
171 MD-253, Edgewater, MD, 21037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Terrible experience with this company. I had a weird warranty situation come up and called them to help. At first they thought the system wasn't under warranty but I called the manufacturer and had them confirm to their tech that's it's still under warranty. They didn't care and still tried to charge me for a part. Now they are responding to my reviews lying saying it was an issue between me and the manufacturer which isn't true and they know it. This is just a local person trying to steal money from the local community unde... read more
Business response:
Good afternoon – Based on my technician’s evaluation this is not an honest review of our company. Before the part was even ordered the technician gave you the price of the part and you told him you would look up the warranty yourself. The technician and my General Manager both called the supply house and were told the parts were not under warranty given the information provided. My tech called the manufacturer in front of you to check the warranty and you heard them say that the warranty expired from the date of manufacture.... read more
I cannot recommend Bethany Air highly enough. They have been servicing the HVAC in my condo for almost 7 years, and I am a customer for life. Every single person with whom I’ve interacted there--from the people who handle the calls, to the technicians who visit my home, all the way up to the owner (who made a personal visit to work on an HVAC issue I was having)--has been professional, friendly, patient, knowledgeable, and courteous. The quality of their work is impeccable. They do everything they can to avoid unnecessary co... read more
Great guys and great service. I recommend them to everyone. Office staff was polite and helpful, and the technicians were able to answer all my questions. Not only were they on time, they called me to say they were running ahead and were able to come early if we were okay with it. 5/5 service.
I would refer Bethany Air to anyone, We purchased a new system from them and the the complete installation went like clock work. TheSales Team were great and better priced than others, The installation crew were uniformed, protected my floors, very coureous and stayed late to finish in one day as promised.The lady in the office was also very nice.Would highly recommend
Frequently asked questions about Bethany Air
How is Bethany Air rated?
Bethany Air has a 4.8 star rating with 1,143 reviews.
When is Bethany Air open?
Bethany Air is open now. It will close tomorrow at 12:00 a.m.
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