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Beth Israel Lahey Health Primary Care - 521 Mount Auburn Street
- Healthcare
- Watertown, MA
About this business
Location details
521 Mt Auburn St Suite 202, Watertown, MA, 02472, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Unprofessional, rude, and they do not truly care about the patients they see.
My NP is kind, but the MD thinks I’m “too young” to have back pain after kids in my mid 30s with hypermobility and the office staff is quite rude, often working against me for some unknown reason. This has been to the point that I sent a message to my NP asking her to intervene. They can’t manage a simple referral, they yell at me (when they bother to take my call), and most recently I was turned away from a 60 min scheduled annual physical for being 9 minutes late (the nurse said “the next pt is here and we have to reschedu... read more
My NP is kind, but the MD thinks I’m “too young” to have back pain after kids in my mid 30s with hypermobility and the office staff is quite rude, often working against me for some unknown reason. They can’t manage a simple referral, they yell at me (when they bother to take my call), and most recently I was turned away from a 60 min scheduled annual physical for being 9 minutes late (the nurse said “the next pt is here and we have to reschedule. You could try making it on time” this was at 11 am. They don’t take noon appts)... read more
Awful. I hastily switched from old PC last summer as I had trouble getting referred to a specialist. I hope he takes me back. I went there for a blood lab and doctor said he could not do it because I'm over 70, had just eaten lunch, and he wanted a "clean lab." I was also supposed to get a pneumonia shot, but they'd run out of the serum. Remote location, shabby appearance, idiot receptionists.
Sitting in traffic on my way to my appointment I called ahead to let them know I would be running late. The person on the phone, who I found out is in a call center in Ireland, asked me what time I would arrive and put me on hold to check. She returned to the line and told me it would be fine. I arrived 16 minutes late for my appointment, and was told that I was too late to be seen. The manager told me their “wiggle room” was 15 minutes, so I was one minute past the wiggle room and therefore could not be seen. I had driven m... read more
Frequently asked questions about Beth Israel Lahey Health Primary Care - 521 Mount Auburn Street
How is Beth Israel Lahey Health Primary Care - 521 Mount Auburn Street rated?
Beth Israel Lahey Health Primary Care - 521 Mount Auburn Street has a 1.6 star rating with 17 reviews.
When is Beth Israel Lahey Health Primary Care - 521 Mount Auburn Street open?
Beth Israel Lahey Health Primary Care - 521 Mount Auburn Street is closed now. It will open on Monday at 8:00 a.m.
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