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1st Floor, 75 3rd Ave, 75 3rd Ave, Waltham, MA, 02451, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Called twice at noon on a Friday and got an answering machine. Thanks for the help
Absolutely unacceptable. They cancelled the appointment and only notified me via the patient portal. I got a regular email confirmation that confirmed the appointment - so if there was a change or cancellation, the m same method should have been used. Wastes a day off on this. The other reviews are right, this staff is incompetent and RUDE. Just said sorry and said that’s how it is and I would need to reschedule. Trust me and stay away and find another healthcare provider. Eliza Henley, your office must do better.
The nurses & medical staff were warm & kind but the woman working the front desk was so very rude. The records & organization seem really all over the place too. I just started going for primary care because my insurance changed but think I may switch because of the terrible front desk woman.
The providers in this practice are amazing, compassionate and love what they do. If anything is ever needed they dont hessitate to help and answer any concerns I may have. Any time I have ever reached out about myself or my kids being sick 99% they will see us same day which is absolutely incredible.
Beth Israel Deaconess HealthCare-Waltham has a 3.3 star rating with 26 reviews.
Beth Israel Deaconess HealthCare-Waltham is open now. It will close at 5:00 p.m.
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