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Beth Israel Deaconess HealthCare-Waltham
- Family Practice
- Waltham, MA
About this business
Location details
1st Floor, 75 3rd Ave, 75 3rd Ave, Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They rescheduled my original PCP appointment to 9am today with an NP. I drove an hour in the rain and morning traffic to get here at 9:11am. The front desk lady was talking and checking with the doctor and said they would have to reschedule me since I arrived late at 9:13am. I corrected her with 9:11, and she replied “it’s the same, by the time I check you in, it will be 9:15!”. They must have too many patients that they just don’t care. I’ve been coming here yearly for my physical in past 10yrs. It’s time to look for a new ... read more
Called twice at noon on a Friday and got an answering machine. Thanks for the help
Absolutely unacceptable. They cancelled the appointment and only notified me via the patient portal. I got a regular email confirmation that confirmed the appointment - so if there was a change or cancellation, the m same method should have been used. Wastes a day off on this. The other reviews are right, this staff is incompetent and RUDE. Just said sorry and said that’s how it is and I would need to reschedule. Trust me and stay away and find another healthcare provider. Eliza Henley, your office must do better.
The nurses & medical staff were warm & kind but the woman working the front desk was so very rude. The records & organization seem really all over the place too. I just started going for primary care because my insurance changed but think I may switch because of the terrible front desk woman.
Frequently asked questions about Beth Israel Deaconess HealthCare-Waltham
How is Beth Israel Deaconess HealthCare-Waltham rated?
Beth Israel Deaconess HealthCare-Waltham has a 3.2 star rating with 27 reviews.
When is Beth Israel Deaconess HealthCare-Waltham open?
Beth Israel Deaconess HealthCare-Waltham is closed now. It will open tomorrow at 9:00 a.m.
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