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Beth Israel Deaconess HealthCare-Chestnut Hill-The Street

2.8

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Location details

25 Boylston St # 204, Ste 204, Boston, MA, 02467, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.813 reviews
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Karla Hoxha Brown's profile image
Karla Hoxha Brown 
a month ago
Gavin Wang's profile image
Gavin Wang 
a month ago

This review is about the insurance process and scam. When I made the appointment with Beth Israel Lahey Health at Chestnut Hill, double checked again and again, they promised they accepted my insurance as in the network. Then I called back to confirm if my insurance is accepted and in the network, I got the same answer, but when the bill came out, it showed out of network and I have to pay every penny although I have met OOPM. If I know they were not in my insurance network, I would not to visit them. Definity will not visit... read more

Elaine Papaslis's profile image
Elaine Papaslis 
a year ago
Eric Braciska's profile image
Eric Braciska 
2 years ago

Really terrible customer support, needed to call several times and be redirected all over the place just to speak to someone who can schedule a minor proceedure/surgery. So sad that BIDMC customer service has gone so far down hill over the past 5 years. Used to be World Class....now it is just plain awful! Thank god for the portal as that is the only way to get anything accomplished. Unfortunately the portal can't do everything. 

Melissa Baden's profile image
Melissa Baden 
2 years ago

Dr. Lester Shoap yanked me off medication he was prescribing to me for no reason whatsoever, telling me some story about how he refused hip surgery for 2 years and never missed a day of work like that should somehow be relevant to me, and when I asked to speak to the office manager, he put his hand on my shoulder and pushed me toward the front of the hall. This grown, ancient man who clearly needs to retire caused me to suffer withdrawal symptoms because he had a bad day, and assaulted me at his practice. I called the police... read more

Frequently asked questions about Beth Israel Deaconess HealthCare-Chestnut Hill-The Street

How is Beth Israel Deaconess HealthCare-Chestnut Hill-The Street rated?

Beth Israel Deaconess HealthCare-Chestnut Hill-The Street has a 2.8 star rating with 13 reviews. 

When is Beth Israel Deaconess HealthCare-Chestnut Hill-The Street open?

Beth Israel Deaconess HealthCare-Chestnut Hill-The Street is open now. It will close at 5:00 p.m. 

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