Beth Israel Deaconess Family Medicine-Dedham/Westwood

Amanda Almeida 

on Google

3 months ago

i had to call for 2 and a half weeks to get my prescription refilled by dr.hatami. She has no availability and or time until ways ways out and for someone to have found a white lesion in my brain on my MRI and not follow up or make effort to contact me is actually insane to me. this office is almost impossible to reach, the hold time is over 30 min and sometimes they dont even answer.... 

Elaine Sandman 

on Google

6 months ago

Left several messages about my prescription that was called in wrong. Been 5 days, not done yet. Very frustrating. 

mary ann gangemi 

on Google

8 months ago

Since my PCP left everything went downhill FAST. To get refills on steroid creams and ointments for various conditions I was told I had to make an appointment. I go to the appointment the NP prescribed all except one. A steroid cream for eczema on my body. Which is pretty important to have especially during winter months. I realized when I got home and the Pharmacy called telling me the creams/ointment they refilling. I noticed 1 wasn’t in there so I call the office telling them that Triamcinolone cream wasn’t among the refi... read more

Linda Ervin 

on Google

9 months ago

Excellent care 

Christine Gargaro 

on Google

a year ago

This used to be a family friendly office. They USED to care about their patients. They no longer know you when you call. You can never get an appointment- the front desk staff is either rude or no emotion just matter of fact. They overbook. Scheduling my physical from last year was over a year wait and then 3 weeks before my appt they cancel - and leave me stranded. Saying there is nothing they can do. Two of their doctors leaving at the same time I wonder if they know it’s that bad too.