BestSelf Behavioral Health PROS Program

Trevor Buchheit 

on Google

a month ago

NEVER GO HERE. THEY DO NOT WANT TO DO THEIR JOB. I went here years ago for court-ordered counseling and they gave me a medication that caused problems and since, I have extreme stomach issues. Management, doctors and everyone else in this company refuses to fix the issue that they have caused to my stomach. I spend weekends in the bathroom because they gave me the wrong medication and it messed up my stomach so badly that it will never be the same. The CEO and the director of this location and everyone that works for this co... read more

Ian Stone 

on Google

3 months ago

Counseler Genaro and psychiatrist Jami Liebner was very friendly and very helpful but the program with med refills and appointment schedules and etc kept changing and messed me up 

Bflo gals Reviews 

on Google

3 months ago

I had to delete my previous post to make this update as of April 8, 2025. This is for the Orchard Park location however, apparently the program director,Caitlin,’s reach is throughout the agency. The program director, my former counselor that I fired due to her inconsistency from one week to another, took retaliatory actions towards me. When I tried to be transferred, she blocked it. I literally drove to Buffalo from Angola to speak to the vice president in which they offered me the same counselor that for many, just to ment... read more

Carol Beaty 

on Google

4 months ago

These people don't care.... Honestly I went there for over a year on my own to seek guidance and counseling and literally a year later the worse than I did before I started. 

Victoria “Vee” Underwood 

on Google

4 months ago

I have TRICARE Health Insurance. Sent me a bill for 150$ and told me I was not covered. When I made my appointment I was told they do take my Health Insurance and I would not have a co-pay. Now billing department saying only a few providers at the location take me insurance and I have to ask to see them. No one explained this to me.