Best Western Plus Royal Mountain Inn & Suites

Brittany Smith 

on Google

4 months ago

Staff cannot be bothered to do their jobs. They’re always out on a smoke break and leave you standing at the desk forever. Rooms are also nasty with large stains and it looks like they’re not cleaned very well in between guests. 

Jacie Ganey 

on Google

5 months ago

I had so much fun!!! Everything was clean the food was good but the only thing that wasn’t clean was the pool the pool had dead bugs in it and it was cold 🥶 the hot tub didn’t work and it had dead bugs in it just watch out where u swim! But everything else was good! I would recommend this place! But not the pool 

Eden Whalen 

on Google

5 months ago

This was by far one of the crappiest, poorly-maintained hotels I’ve stayed in in a long time. If you are coming to Athens, TX, don’t waste your money. Everything is old. The carpet in our room had multiple stains. The TV remote didnt work. There were holes in the curtains. The sofa looked like it was 30 years old and so dirty looking I wouldn’t let my dog sit on it. The ice machine on the first floor didn't work, the water dispenser near the entry didn't work. The second day when we returned to our room, our room card keys d... read more

K M 

on Google

5 months ago

Had to stay in Athens while traveling for work. This place needs a major renovation as it obviously has not been maintained!! The carpet throughout was severely stained, stains all over the couches, holes in the curtains, mold in the bathroom, moldy smell throughout - trying to mask with freshener. I hear the Holiday Inn is just as bad so I guess I’ll be driving to Tyler next time to stay in a better hotel. Athens needs a new hotel!!! Obviously they stay booked so the business is there. I’m sure people would pay more for new... read more

Michelle 

on Google

5 months ago

The staff are great people, clean rooms great breakfast